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Apache Log4j update for Teradici PCoIP Connection Manager, Teradici Cloud Access Connector, Teradici PCoIP License Server, Teradici Management Console, and Teradici EMSDK
HP has provided updated versions of Teradici PCoIP Connection Manager and Cloud Access Connector that remediate vulnerabilities found in Apache Log4j prior to version 2.17.1.
- Severity
-
Critical
- HP Reference
-
HPSBGN03760 Rev. 6
- Release date
-
December 13, 2021
- Last updated
-
February 08, 2022
- Category
-
Teradici
- Potential Security Impact
-
Potential remote arbitrary code execution
Relevant Common Vulnerabilities and Exposures (CVE) List
Reported by: Apache Log4j
CVE ID |
CVSS |
Severity |
Vector |
---|---|---|---|
10.0 |
Critical |
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H |
|
9.0 |
Critical |
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H |
|
5.9 |
Medium |
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H |
|
6.6 |
Medium |
CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H |
Learn more about CVSS 3.0 and 3.1 base metrics, which range from 0 to 10.
PSR-2021-0183
Resolution
Products can be updated or replaced with the latest release by downloading from the Teradici website and following standard installation or update instructions.
Downloads:
PCoIP Connection Manager:
Cloud Access Connector:
Management Console:
Update or Installation instructions:
PCoIP Connection Manager:
Cloud Access Connector:
Management Console:
SoftPaqs and affected products
Find the SoftPaqs that resolve the vulnerabilities of your system.
SoftPaq Status
A status is provided if no SoftPaq is listed for a particular product.
-
Pending: SoftPaq is in progress.
-
Under investigation: System under investigation for impact, or the SoftPaq is under investigation for feasibility/availability.
-
Not available: SoftPaq not available due to technical or logistical constraints.
-
Check Support Page: The listed SoftPaq has been removed from the download site. SoftPaqs with newer versions may be available on the HP Customer Support - Software and Driver Downloads site.
Affected products
Identify the affected product names.
Product name |
Updated version |
Status |
---|---|---|
PCoIP Connection Manager |
|
|
Cloud Access Connector |
|
|
PCoIP License Server |
Not impacted |
Not impacted |
Management Console |
|
|
EMSDK |
|
|
Revision history
This document has been revised according to the information below.
Version |
Description |
Date |
---|---|---|
6 |
Added additional vulnerability. |
February 08, 2022 |
5 |
Updated CVE severity. |
January 05, 2022 |
4 |
Updated status for affected products. |
December 22, 2021 |
3 |
Updated status for affected products. |
December 17, 2021 |
2 |
Updated status for affected products. |
December 15, 2021 |
1 |
Initial Release |
December 13, 2021 |
Additional information
Follow these links for additional information.
- Third-party security patches
-
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
- Support
-
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
- Report
-
To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
- Subscribe
-
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
- Security bulletin archive
-
To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
Legal information
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
© Copyright 2022 HP Development Company, L.P.
HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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