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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

    Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

  • Feedback

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HP PCs - No drives can be found during Windows 11 or Windows 10 installation (Intel 11th Generation processors)

No drives can be found because the Media Creation Tool does not provide the storage drivers. Follow these steps to create installation media, locate and install the missing storage drivers, and complete the Windows 11 or Windows 10 installation.


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Country/Region: Flag Romania

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