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HP Customer Support - Knowledge Base

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Find the serial number of an HP computer

Every HP computer has a serial number on the surface of the computer. You can also use Windows or ChromeOS to find the number.

Windows

For HP computers with Windows, find the serial number by pressing a key combination.

  1. Use a key press combination to open a System Information window:

    • Laptops: Using the built-in keyboard, press Fn + Esc.

    • Desktops or All-in-One computers: Press Ctrl + Alt + S.

  2. Find the serial number in the window that opens. If a System Information window does not open, continue with these steps.

  3. In Windows, search for and open Command Prompt.

  4. In the command prompt window, type wmic bios get serialnumber, and then press Enter.

The serial number displays.

Chrome OS

For Chromebooks, locate the serial number from the login screen.

  1. Turn on the computer.

  2. On the login screen, press the Alt + V keys simultaneously.

The operating system version, firmware version, and serial number display in the top right corner of the screen.

Note:

On an HP supported Chromebook, the serial number has ten digits, lists the product number, and has an HP label.

Identifying the HP serial number on the login screen

Labeling on the computer

Look for a label or number etched on the product's surface.

  • Search the outside of your computer for a number labeled as Serial Number, S/N, or SN. The number might display on a label or be etched on the product’s surface.

    Examples of where you might find the serial number:

    • On the underside or back edges of the laptop or Chromebook

      Locating the label on the back panel of a notebook pc
    • If you have a laptop with a removable battery, inside the battery compartment

      Locating the serial number inside the battery compartment
    • If you have a detachable laptop, between the tablet and the dock (remove the tablet to reveal the serial number)

    • On the back of an All-in-One PC

      Locating the product information label on the bottom of the back of an HP All-in-One desktop computer
    • On the side of a desktop PC

      Locating the product information label on the side of an HP desktop computer

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