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HP Customer Support - Knowledge Base

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    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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An 'Enter WPS PIN' message displays during an HP printer setup

A WPS PIN is not required to connect the printer to your Wi-Fi network. Cancel the message to continue with the setup.

Enter the WPS PIN for your printer prompt in Windows 10
  1. In the message window, click Cancel.

  2. Place the printer near the Wi-Fi router if you are setting up a wireless connection.

  3. Download the HP Smart app from 123.hp.com (Android, Apple iOS, iPadOS), HP Smart - Microsoft Store (Windows), or HP Smart - Mac App Store (Mac).

  4. If the printer setup does not automatically start, click Add Printer or the plus sign. Follow the guided steps to connect the printer to the network and add it to the app.

    Go to HP printer setup (HP Smart app) for more information.


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Country/Region: Flag Romania

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