HP Pavilion All-in-One 24, 27 PCs - Left and Right Speaker Channels Are Reversed
The left and right speaker channels are reversed
Description
The left and right speaker channels are reversed. This occurs when using the Pavilion All-in-One as an external monitor while connected to the HDMI port. This issue occurs due to a Scaler board firmware code error.
Scope
The information in this document applies to the following:
- Computers
-
-
HP Pavilion All-in-One 24 PC series
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HP Pavilion All-in-One 27 PC series
-
- Operating systems
-
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Microsoft Windows 11 23H2
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Microsoft Windows 11 22H2
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Microsoft Windows 11 21H2
-
- Effective date
-
04/09/2024
Document Information
- Current document version
-
1
- Date
-
04/09/2024
Resolution
To resolve this issue, download and install the Softpaq to update the Scaler firmware.
|
SoftPaq Description |
Release Notes |
Download SoftPaq |
|---|---|---|
|
Full HD Panel Scalar Firmware Version: 012 Revision: A |
Note:
A more recent version of this software may be available. Check for updated drivers and software for your computer athttp://www.hp.com/drivers
Revision history
This document has been revised according to the information below.
|
Version |
Description |
Date |
|---|---|---|
|
1 |
Initial Release |
04/09/2024 |
Legal Information
Notice:
The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
© Copyright 2024 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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