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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06562898

Version: 1

ZBook 15 G6 Mobile Workstations - May Not Have SATA Connector

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 13-Feb-2020

Last updated : 13-Feb-2020

DESCRIPTION
If an HP ZBook 15 G6 mobile workstation is configured with NVIDIA® Quadro® RTX3000, the system does not have a SATA connector. Therefore, 2.5 inch Storage Bay Drive cannot be used.
note:
NVIDIA® Quadro® T1000 and T2000 configurations have the SATA connector.

SCOPE
Systems:
  • HP ZBook 15 G6 Mobile Workstation
Operating Systems:
  • Non-OS Specific
RESOLUTION
The configuration is not designed to use SATA HDDs. This is working as designed. Use M.2 SATA SSD or NVMe PCIe SSD instead of SATA HDD.

Hardware platforms affected : HP ZBook 15 G6 Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06562898

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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