HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Recovery Manager: Program Reinstallation
Operating System
Microsoft Windows 10 Home (64-bit)
No
Entertainment, Music & Games
Amazon
Booking.com
Power Media Player 14
HP Audio Switch
Solitaire
No
No
No
Yes
No
Productivity
Dropbox
HP Jumpstart
No
No
Imaging, Photography, Video & Film
HP ePrint
No
Security
McAfee LiveSafe (30-day subscription)
No
Support
HP Documentation
HP PC Hardware Diagnostics UEFI
HP Support Assistant
Yes
Yes
Yes
Recovery
HP Recovery Manager
No
Browser
Internet Explorer 11
No
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message