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HP LaserJet Managed MFP E52545 - 13.B2 jam error in the toner-cartridge area

13.B2 jam error in the toner-cartridge area

Use the following procedure to check for paper in all possible jam locations in the toner-cartridge area. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
  • 13.B2.yz
  1. Press the top-cover-release button on the left side of the printer.
    Figure : Press the release button
  2. Open the front door.
    Figure : Open the front door
  3. Remove the toner cartridge.
    Figure : Remove the toner cartridge
  4. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper.
    Figure : Remove the jammed paper
  5. Reinsert the toner cartridge.
    Figure : Install the toner cartridge
  6. Close the front door.
    Figure : Close the front door

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