hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

hp-concentra-wrapper-portlet

Actions
Loading...

Samsung Laser Printers - Printer Timeout Error

When a "Fail To Print" or a "Printer Timeout Error Occurred" message is displayed, do the following:
  1. If the message displays during a print job wait for the job to complete, and then the message will clear after the job is finished.
      note:
    This error might occur during large printing jobs.
  2. If the error message displays in Ready Mode, or after the printing job has completed, do the following:
    • Unplug the printer for a few seconds, plug the power cord back into the wall outlet, and then press the printer power button On.
    • Make sure the connection is stable.
      • If a network printer, and the IP address assignment method is DHCP, change to a static IP address.
        See the following section to assign your printer a different static IP address:
      • If a USB printer, make sure the connection is not loose and that the connector is fully inserted into the back of the printer and the corresponding computer.
If the printer still shows the error after performing the steps above, go to https://support.hp.com to seek further assistance in diagnosing and correcting the problem.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Romania

hp-detect-load-my-device-portlet

Actions
Loading...