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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Sprout by HP - System Only Detects One Display After Uninstalling Intel HD Display Driver

Sprout Workspace does not function as expected after uninstalling the Intel HD Display driver. The workspace display, normally projected onto the touch mat, appears on the main display and the close and minimize buttons are not displayed.
To resolve the issue, reinstall the Intel(R) HD Driver:
  1. Press Ctrl + Shift + Esc to launch the Windows Task Manager.
  2. Right-click HP.Sprout.Workspace.
  3. Select End Task.
  4. Open the HP Recovery Manager.
  5. Click Hardware Driver Reinstallation.
  6. Select Intel(R) HD Graphics under Factory installed drivers.
  7. Click Next.
  8. Click Finish when the Re-installation Complete page appears.
  9. Restart the computer.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Romania

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