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HP Customer Support - Knowledge Base

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HP Desktop PCs - Error 1606: Could not access network location - Displays When Installing or Removing Software

When you try to install or remove a software program, you receive an error message that resembles the following: Error 1606: Could Not Access Network Location
This issue might occur if there is an incorrect setting in one of the following registry subkeys:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Fix this problem automatically

To fix this problem automatically, click the Fix it link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

Fix this problem yourself

To manually edit the registry subkeys, go to Microsoft Article ID 886549 for complete instructions.

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