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HP Designjet HD Scanners - Scanning Fragile or Delicate Media

Issue:
This documnet is also valid for:
  • DJ 820 MFP
  • DJ T1100 MFP
  • DJ T1120 HD MFP
  • DJ 4500 MFP
  • DJ 4500 Scanner
  • DJ 4520 HD MFP
  • DJ T1200 HD MFP
  • DJ HD Scanner
End-user wants scanner to only scan once and move the original document only once so their delicate document is not exposed to any un-needed mechanical handling. Several default scanner settings are designed to speed up scanning and so are not ideal for scanning fragile or delicate media. Besides using a document protector to envelope the original, the following preferences may be set on the scanner software to slow scanning down and to enable single-pass media movement during scanning and minimize any damage to the original.
Solution
  1. From the scanning software on the touchscreen, go to: Setup Tab/Options/Scanning; turn Off Rewind Paper, Eject Paper & Auto Preview.
  2. Scan Tab/Size/Wrench; turn off Auto Width & Auto Length -at this point the end-user can set their own size or use one that's built in to the scanner software.
  3. In Setup/Options/Scanning/Scanner/Setup; enable Soft Handling (this will slow all the scanner's handling of the subject).
      caution:
    After all these changes, do not click the "Double Blue Slash" reset button on the touchscreen unless the end-user wants to reset all the scanner settings to default. This button resets the scanner software and all the customized settings back to default settings!