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HP Customer Support - Knowledge Base

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HP Designjet 2800CP and 3800CP Printers - Print Spooled but did not print using the Fiery RIP

Issue:
After sending a print through the Fiery RIP to the HP DesignJet printer, the file does not print.
Solution
Check to see if the “Preview Feature” is turned on in the Fiery Rip. If this feature is turned on, the Fiery RIP will spool the file and pause prior to printing.
Choose to print within either the “Preview Feature” screen of the Fiery Web Spooler or set the “Preview Feature” to OFF before printing from your computer.

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Country/Region: Flag Romania

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