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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS

ID de documento: c03448529

Versión: 1

Portátiles HP: el portátil se bloquea durante el arranque si se conecta una ActiveKey al puerto USB 3.0

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 07-Aug-2012

Última actualización : 16-Aug-2012

DESCRIPTION
El portátil se bloquea durante el arranque si se conecta una ActiveKey al puerto USB 3.0 puerto antes del inicio.

ÁMBITO
Portátil HP EliteBook 8460p
RESOLUCIÓN
Para resolver este problema, descargue e instale el siguiente softpaq.
Descripción del softpaq
Información
Descarga
Actualización del BIOS del sistema de los portátiles HP
VERSIÓN: F.26
Nota: Es posible que se encuentre disponible una versión más reciente de este software. Verifique si hay controladores y software actualizados disponibles para su equipo en http://www.hp.com/.

Hardware platforms affected : HP EliteBook 8460p Notebook PC

Sistemas operativos afectados : Microsoft Windows 2000 Professional(Standard HP Product) Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product) Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product) Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product) Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product) Microsoft Windows 7 Professional (32-bit)(Standard HP Product) Microsoft Windows 7 Professional (64-bit)(Standard HP Product) Microsoft Windows 7 Starter (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product) Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product) Microsoft Windows NT 4.0 SP6 software(Standard HP Product) Microsoft Windows Vista (64-bit) Microsoft Windows Vista Business (32-bit)(Standard HP Product) Microsoft Windows Vista Business (64-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product) Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product) Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (32-bit)(Standard HP Product) Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product) Microsoft Windows Vista Starter (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product) Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product) Microsoft Windows XP 64-Bit Edition(Standard HP Product) Microsoft Windows XP Home(Standard HP Product) Microsoft Windows XP Pro(Standard HP Product) Microsoft Windows XP Pro 64-Bit Edition(Standard HP Product) Microsoft Windows XP Professional Edition(Standard HP Product) Microsoft Windows XP Tablet PC Edition(Standard HP Product) Microsoft Windows Xpe(Standard HP Product)

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA03405077

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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