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Suporte ao Cliente HP - Base de Conhecimento

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  • Informações

    Conserte e solucione problemas de atualização do Windows 10 em um Computador ou Impressora HP. Clique aqui

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HP Printers - Installing and Using the Windows Built-in Print Driver

This document is for HP printers and Windows computers.
Windows contains built-in print drivers for many types of printers. These drivers support basic printer functionality for most print jobs.
observação:
A full feature driver from HP might be available to make use of all your printer features. To see if a driver is available, go to 123.hp.com.

Step 1: Set Windows Update to automatically download driver software

Confirm that your computer is set to automatically download driver software.
  1. In Windows, search for and open Change device installation settings.
  2. In the Device Installation Settings window, select the Yes option, and then click Save Changes.
    Example of selecting the Yes option
observação:
Effective November 7, 2020, some drivers might not update automatically. To ensure your printer drivers update, open Settings, click Windows Update, and then click View Optional updates. If your printer driver is listed, follow the on-screen instructions to update the driver.

Step 2: Connect your printer to the computer

Connect your printer to the computer before starting the driver installation.

Step 3: Install the print driver with the Add a Printer wizard

Use the Windows Add a Printer wizard to install the built-in print driver.

Step 5: Scan a document (if supported)

Scan a document to make sure the scanner is working.
  • If you can scan, the built-in driver installed and is working.
  • If you cannot scan, continue to the frequently asked questions for help.

Frequently asked questions

Consult these commonly asked questions to troubleshoot issues and to learn how to use your printer with the built-in driver.

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País/região: Flag Portugal

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