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HP Customer Support - Knowledge Base

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  • Information

    Ensure your printer has the latest firmware to get product enhancements and fixes. More details for updating firmware here

    Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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HP ENVY 7800 Printers - 'Out of Paper' Displays, Printer Does Not Pick Up Paper

This document is for HP ENVY Photo 7820, 7830, 7855, 7858, and 7864 All-in-One printers.
During a print, copy, fax, or scan job, the printer does not feed paper from the input tray, photo tray, or automatic document feeder (ADF). The printer might make noises as though it is printing, but no paper moves through it.

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Country/Region: Flag Philippines

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