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HP Customer Support - Knowledge Base

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  • Information
    Expansion of HP Battery Safety Recall Program

    View details

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HP PCs and Printers - My Operating System Is Not Listed

The HP Software and Driver Downloads website automatically detects the operating system (OS) on the computer or mobile device you are currently using to identify available software for your PC or printer. If your OS is not listed, software and drivers are not available for one or more of the following reasons.
  • The OS detected by the website is not the OS you need computer or printer updates for. Click Change in the Detected operating system area to select a different OS.
  • Windows, macOS, and Linux operating systems are supported through HP Software and Driver Downloads. Computer and printer apps and updates for mobile operating systems (Android, iOS, iPadOS) and Chromebooks (ChromeOS) are available through their update services and app stores.
  • Updates might not be available for computers that have had their original OS upgraded.
  • Software and drivers for newer OS versions might not be supported or compatible with older HP computers and printers.
  • HP does not provide drivers for computers sold before August 2013 that have been upgraded to Windows 10.
Updates for Windows and many computer components and peripherals are available through the following services and tools.
  • HP Support Assistant: Pre-installed on most HP computers, this tool automatically checks for updated PC and printer drivers, system updates, and useful utilities.
  • Windows Update: Checks for security updates, Windows bug fixes and enhancements, and certain optional driver updates.
  • Device Manager: Manages installed hardware devices, such as the keyboard, display, processor, and touchpad, and can locate device driver updates.
Continue reading for additional options and resources for getting the latest drivers and updates for HP products.

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Country/Region: Flag Philippines

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