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HP Customer Support - Knowledge Base

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  • Alert
    AC Power Cord Safety Recall and Replacement Program

     

    View article
    Information
    Clarifying Windows 7 and 8.1 Support

    Understanding Windows support policy and learning HP's supported Skylake systems.  View Article

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP PCs - Unable to Log in to Windows Troubleshooting

This document applies to HP desktop and notebook computers with Windows.
When you forget your login password, you cannot access Windows. Other issues might include:
  • You can't log in to your computer.
  • You forgot your user account password.
  • You can't sign in to your Microsoft connected account.
To reset the password you use to sign in to Windows, go to Unable to Log in to Windows Troubleshooting.

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Country/Region: Flag Philippines

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