Clean the printhead drop detector

The following steps provide the complete procedure for this topic.

The printhead drop detector is a sensor that detects which nozzles on the printheads are not printing in order to substitute them for good printing nozzles. If particles, such as fibers, hair or paper pieces, block the sensor print-quality is affected.

When the front panel displays a warning message that the clean process is needed, you are recommended to clean the printhead drop detector. If you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to show the warning.

CAUTION:

Wear gloves to avoid getting ink on your hands.

1. Turn off the printer at the front panel.

2. To avoid an electric shock, turn off the printer and unplug it.

   

3. Open the window.

   

4. Find the printhead drop detector beside the stored printhead carriage.

   

5. Remove any debris blocking the printhead drop detector.

6. With a dry, lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris.

   

7. Close the window.

   

8. Plug in and turn on the printer.

   

9. Power the printer on at the front panel.