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HP Color LaserJet Enterprise 5700, 5800, 6700, 6800, X557, X654, X677 - Removal and replacement: Fax PCA

Learn about removing and replacing the fax PCA.

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.

If the part is damaged and cannot be cleaned, use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Part number

Part description

1M0Q0A

HP MFP Analog Fax 702 Accessory

Required tools

  • No special tools are required to remove or install this assembly.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

If possible, send and receive a fax from the printer.

Remove the formatter cover

Follow these steps to remove the formatter cover.

  1. Remove one screw (callout 1), and then slide the formatter cover (callout 2) away from the printer to remove it.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the formatter cover

    Remove the formatter cover

Remove the fax PCA (fax MFP models)

Follow these steps to remove the fax PCA.

CAUTION:

ESD sensitive part.

  1. Rotate end left end of the fax PCA away from the formatter (callout 1) to disconnect the connector, and then slide the card away from the formatter faceplate (callout 2) to remove it.

    Remove the fax PCA

    Remove the fax PCA

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

Install the fax PCA (fax MFP models)

Follow these steps to install the fax PCA.

CAUTION:

ESD sensitive part.

  1. Align the fax port with the cut-out in the formatter faceplate, and then align the connector on the back of the card with the formatter connector. Press the connectors together to seat the card on the formatter.

    Align the fax PCA

    Align the fax PCA

  2. When installed, the port on the card should sit securely in the faceplate cut-out.

    Check the fax PCA port

    Check the fax PCA port

Install the formatter cover

Follow these steps to install the formatter cover.

  1. Slide the cover (callout 1) onto the printer, and then install one screw (callout 2) to secure it.

    Install the cover

    Install the cover

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