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HP Customer Support - Knowledge Base

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  • Feedback

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An error message is displayed on a black screen

Sometimes an error message is displayed on a black screen when Windows does not start. If the error message lists a hardware component, such as a fan or BIOS, test those components and service the component as necessary.

For more information, see HP PCs - Resolving Diagnostic Errors that Display During Startup.


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Country/Region: Flag Philippines

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