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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06753127

Version: 1

HP Spectre 15-eb0000 x360 Convertible Laptop PCs - Micro SD Cards Are Not Recognized When Incorrectly Inserted Into the Card Reader

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 26-Aug-2020

Last updated : 26-Aug-2020

DESCRIPTION
Micro SD cards are not recognized when incorrectly inserted into the card reader.
note:
Forcing the Micro SD card improperly may damage the micro SD card or reader.

SCOPE
Information in this document applies to the following:
Computers:
HP Spectre 15-eb0000 x360 Convertible Laptop PC series
RESOLUTION
Confirm the proper orientation of the SD card before being inserted.
Figure 1. Correct orientation (check mark) and incorrect orientation (X)


Hardware platforms affected : HP Spectre 15-eb0000 x360 Convertible Laptop PC series

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06753127

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