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HP Customer Support - Knowledge Base

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HP PCs - Improving PC Performance (Windows 10)

This document is for HP PCs with Windows 10.
Perform regular maintenance to improve the performance of your computer. Use the information in this document to control when applications run, adjust how your computer uses memory resources, and reduce heat inside your computer.
If you are using a new computer and the performance is slow, go to Computer Is Slow When Used for the First Time (Windows 10) for more information.
note:
HP SmartFriend is a support service that can help you troubleshoot slow performance and improve the speed of your computer (only available in the United States and Canada). For more information, see HP SmartFriend (in English).
note:
4GB RAM or more is recommended for best performance in Windows 10. Some computers might not be upgradeable (sealed) and might run poorly with the latest operating systems. For step-by-step instructions on upgrading RAM, see HP Notebook PCs - Upgrading Memory (RAM) or HP Desktop PCs - Upgrading Memory (RAM).

Try this first

Before completing the troubleshooting procedures in this document, try the following steps:
  • Make sure there is at least 15% of free space on the hard drive. For information about freeing up more space, skip to the Free up space on the hard drive section.
  • Update the BIOS. Refer to the HP support document HP Notebook PCs - Updating the BIOS or HP Desktop PCs - Updating the BIOS. If there is no BIOS listed for your version of Windows, choose the latest version of Windows from the drop-down menu and install that BIOS.
  • Update the hardware drivers using Device Manager.
    1. In Windows, search for and open Device Manager.
    2. In the list of devices, expand each section.
    3. Right-click the device, then select Update driver.
    4. Click Search automatically for updated driver software, then follow the onscreen instructions to install the updated driver.
      note:
      Make sure the graphics driver is up-to-date. If you use a third-party graphics card, go to the manufacturer's website and check for a driver update.
    5. Restart your computer to complete the installation of the updates.

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