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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 15-bs115dx Product Specifications

Hardware

Product number
3MP96UA
Product name
HP Notebook - 15-bs115dx
Microprocessor
Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Memory, standard
8 GB DDR4-2133 SDRAM (1 x 8 GB)
Video graphics
Intel® UHD Graphics 620
Hard drive
1 TB 5400 rpm SATA
Optical drive
DVD-Writer
Display
15.6" diagonal HD SVA WLED-backlit touch screen (1366 x 768)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.0 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data Transfer Only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
38 x 25.38 x 2.38 cm
Weight
2.04 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 31 Wh Li-ion
Webcam
HP Webcam with integrated digital microphone
Audio features
Stereo speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP ePrint; HP Games by WildTangent; HP JumpStart; HP Recovery Manager; HP Support Assistant; HP Connection Optimizer
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink Power Media Player; Netflix

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Country/Region: Flag Philippines

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