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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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Samsung SCX-4829 Laser MFP - Clearing Original Document Jams

The following procedure shows how to clear original document jams.
When an original document jams while passing through the automatic document feeder (ADF), Document Jam appears on the display.
Clearing document jams
Input misfeed
  1. Remove any remaining pages from the ADF.
  2. Open the ADF cover.
      Figure : ADF cover, open
    1. ADF cover
  3. Rotate the bushing on the right end of the ADF roller toward the ADF (1) and remove the roller from the slot (2). Pull the document gently to the left and out of the ADF.
    Figure : Rotate bushing, remove paper
      note:
    This illustration might differ from the printer depending on its model.
  4. Align the left end of the ADF roller with the slot and push the right end of the ADF roller into the right slot (1). Rotate the bushing on the right end of the roller toward the document input tray (2).
    Figure : Align roller
  5. Close the ADF cover. Then load the removed pages, if any, back into the ADF.
      note:
    To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.
Exit misfeed
  1. Remove any remaining pages from the ADF.
  2. Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands.
    Figure : Paper, remove
  3. Load the removed pages back into the ADF.
Roller misfeed
  1. Open the scanner lid.
  2. Seize the misfeed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands.
    Figure : Paper, remove
  3. Close the scanner lid. Then load the removed pages back into the ADF.

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