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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

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    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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Samsung Laser Printers - How to Reset the Printing System in macOS

For macOS, do the following steps to reset the printing system:
  1. Click the Apple icon at the top left of the screen, click System Preferences, and then select Printers & Scanners.
    Figure : Click System Preferences and select Printers & Scanners
    Image show the Printers & Scanners in  System Preferences
  2. Click a printer in the list, while holding down Option on the keyboard. (Alternatively, use the mouse right click function to select a printer in the listing.)
    Figure : Select a printer from the listing
    Image show selecting a printer from the listing
  3. When the popup message is displayed click Reset to confirm resetting the printing system.
    Figure : Click Reset to reset printing system
    Image show the pop mesage to reset
  4. Enter the defined Password if authentication is required.
  5. The printing system reset has been completed and no printers are displayed in the printers list.

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Country/Region: Flag Philippines

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