Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Information

We are upgrading our website
If you experience errors during this time, please try again later.

Information

Fix Windows 10 Update Issues
> Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
> Resolve Windows 10 or update issues on HP computer – Click Here

hp-concentra-wrapper-portlet

Actions

HP PCs - HP Connection Manager Fatal Error

This document pertains to HP computers with Windows 7 that have HP Connection Manager installed.

When opening Connection Manager, a Fatal Error occurs.

Figure : Fatal Error

Resolving the fatal error

To resolve the fatal error, download and install the following three service packs.

Download and install Microsoft .NET Framework 3.5 with Service Pack and then restart the computer.

Microsoft.NET Framework 3.5
Download and install HP Software Framework and then restart the computer.

HP Software Framework
Download and install HP Connection Manager and then restart the computer.

HP Connection Manager

HP Connection Manager now opens without the error message.

hp-feedback-input-portlet

Actions

hp-feedback-banner-portlet

Actions

hp-country-locator-portlet

Actions

Country/Region: Flag

Philippines

hp-detect-load-my-device-portlet

Actions

hp-hero-support-search

Actions

Examples: "DeskJet Ink Advantage 4530 paper jam", "EliteBook 850 G3 bios update"