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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

    Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP PCs - HP Connection Manager Fatal Error

This document pertains to HP computers with Windows 7 that have HP Connection Manager installed.
When opening Connection Manager, a Fatal Error occurs.
Figure : Fatal Error
hpConnectionManager.exe - Fatal Error

Resolving the fatal error

To resolve the fatal error, download and install the following three service packs.
  1. Download and install Microsoft .NET Framework 3.5 with Service Pack and then restart the computer.
  2. Download and install HP Software Framework and then restart the computer.
  3. Download and install HP Connection Manager and then restart the computer.
HP Connection Manager now opens without the error message.

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Country/Region: Flag Philippines

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