After performing an F11 system recovery, the
Fn+
F12 key combination fails to switch the computer into or out of Airplane mode.
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SUPPORT COMMUNICATION- CUSTOMER ADVISORY
Document ID: c04784086
Version: 1
Advisory: HP Elite x2 1011 G1 - Cannot Toggle Airplane Mode Using Fn+F12 Keys After Performing System Recovery
Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Release date : 02-Sep-2015
Last updated : 02-Sep-2015
Information in this document applies to the following:
Computers:
HP Elite x2 1011 G1
Operating Systems:
-
Microsoft Windows 10 Pro (64-bit)
-
Microsoft Windows 10 Pro (32-bit)
-
Microsoft Windows 10 Home (32-bit)
-
Microsoft Windows 10 Mobile
-
Microsoft Windows 10 Home (64-bit)
-
Microsoft Windows 10 Enterprise (64-bit)
The
Fn+F
12 keys cannot be used to toggle Airplane Mode on or off. There are alternative methods including using the Action Center:
-
Click or tap Network settings in the task tray.
-
Click or tap the Airplane mode tile to toggle on or off.
-
Network settings
-
Airplane mode
Figure : Network and airplane mode settings

note:Airplane mode can also be turned on and off from the Action Center and from network settings in the control panel.
Hardware platforms affected :
HP Elite x2 1011 G1
Operating systems affected : Not applicable
Software affected : Not applicable
Support Communication Cross Reference ID : IA04784086
© Copyright 2021 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.
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