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HP LaserJet Pro MFP M435nw - Replace the Tray 1 Roller and Separation Pad

Introduction
  note:
To see a short video demonstrating this procedure, click here.
  note:
This video shows only replacement of the Tray 1 roller. The following procedure describes replacement of the Tray 1 roller and the separation pad.
Before you begin
  • Use the table below to identify the correct kit part number for your product, and then go to www.hp.com/buy/parts to order the kit.
    Kit part number
    Description
    A3E42–65018
    Tray 1 roller kit with instruction guide
Required tools
  • #2 phillips screwdriver with a magnetic tip and a 152-mm (6-inch) shaft length.
  caution:
Always use a Phillips screwdriver. Do not use a pozidrive screwdriver or any motorized screwdriver. These can damage screws or screw threads.
Step 1 - Remove the Tray 1 Roller
  1. Do the following:
    1. Turn off the product.
    2. Disconnect the power cord.
      warning:
    Turn the product off, wait five seconds, and then remove the power cord before attempting to service the product.
  2. Open the cartridge door and locate the tray 1 pickup roller.
  3. Push out the two black tabs.
  4. Remove the tray 1 pickup roller.
Step 2 - Unpack the Replacement Roller
Unpack the replacement roller from the packaging.
If your part requires return or recycling, go to Product return and recycling.
  note:
HP recommends responsible disposal of defective rollers.
Step 3 - Install the Replacement Roller
  1. Install the replacement roller.
  2. Close the cartridge door.
Step 4 - Remove the Tray 1 Separation Pad Assembly
  1. Grasp the handles and then open the multi-purpose tray door.
  2. Release the two levers.
  3. Lift the input bin.
  4. Remove one screw.
  5. Remove the tray 1 separation pad assembly.
Step 5 - Unpack the Replacement Separation Pad Assembly
Unpack the replacement separation pad assembly from the packaging.
If your part requires return or recycling, go to Product return and recycling.
  note:
HP recommends responsible disposal of the defective separation pad assembly.
Step 6 - Install the Replacement Separation Pad Assembly
  1. Install the tray 1 separation pad assembly.
  2. Replace the screw.
  3. Lower the input bin.
  4. Latch the input bin in place.
  5. Close the multi-purpose tray door.
  6. Do the following:
    1. Connect the power cable.
    2. Turn on the product.

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