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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Officejet Pro 276dw Printer Series - Ethernet network problems

General network troubleshooting
If you are unable to install the HP software provided with the printer, verify that:
  • The cable connections to the computer and the printer are secure.
  • The network is operational and the network hub, switch, or router is turned on.
  • All applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows.
  • The printer is installed on the same subnet as the computers that use the printer.
If the installation program cannot discover the printer, print the network configuration page, and enter the IP address manually in the installation program.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Philippines

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