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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03635750

Version: 1

Advisory: HP Elitebook, Probook Notebook PCs - GPS Widget in Windows 8 Still Available After Disabling in BIOS

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 11-Jan-2013

Last updated : 11-Jan-2013

DESCRIPTION
After disabling the GPS feature in BIOS (F10), the GPS widget in PC Settings under Microsoft Windows 8 can still be interacted with or clicked.

sourceInformation

SCOPE
HP EliteBook 2170p Notebook PC
HP EliteBook 2570p Notebook PC
HP EliteBook 2570p Notebook PC
HP EliteBook 8470p Notebook PC
HP EliteBook 8470w Mobile Workstation
HP EliteBook 8570p Notebook PC
HP EliteBook 8570w Mobile Workstation
HP EliteBook 8770w Mobile Workstation
HP ProBook 2570p Notebook PC
HP ProBook 4340s Notebook
HP ProBook 4341s Notebook PC
HP ProBook 4440s Notebook PC
HP ProBook 4441s Notebook PC
HP ProBook 4540s Notebook PC
HP ProBook 4740s Notebook PC
HP ProBook 6470b Notebook PC
HP ProBook 6475b Notebook PC
HP ProBook 6570b Notebook PC
RESOLUTION
To resolve this issue, disable the GPS feature in BIOS (F10) and remove the Ericsson device drivers in Windows 8. This removes the non-functional GPS widget in PC Settings under Windows 8.

Hardware platforms affected : HP EliteBook 2170p Notebook PC, HP EliteBook 2570p Notebook PC, HP EliteBook 8470p Notebook PC, HP EliteBook 8470w Mobile Workstation, HP EliteBook 8570p Notebook PC, HP EliteBook 8570w Mobile Workstation, HP EliteBook 8770w Mobile Workstation, HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 4740s Notebook PC, HP ProBook 6470b Notebook PC, HP ProBook 6475b Notebook PC, HP ProBook 6570b Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03633006

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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