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SUPPORT COMMUNICATION- PRODUCT CHANGE NOTIFICATION

Document ID: c02948941

Version: 1

HP is providing a BIOS update for the HP rp5800 Retail System

Release date : 03-Aug-2011

Last updated : 03-Aug-2011

DETAILS OF CHANGE
  • Effective July 25, 2011, HP is providing an updated BIOS for the HP rp5800 Retail System. The new BIOS update is being made available for download from HP’s support Web site for owners of existing HP rp5800 Retail Systems.
  • The HP System BIOS version changed to version J20 v2.06

COMPONENT VERSION
HP System BIOS J20 v2.06
REASON FOR CHANGE
  • HP System BIOS J20 v2.06 resolves an issue that could result in blue screens, system hangs, or where data may not be saved properly.
  • Other fixes and enhancements in this BIOS release include:
    • Changed the boot order behavior of USB storage devices to add a permanent USB Hard Drive marker to the boot order just before the SATA Hard Drive
    • Master Boot Record (MBR) security feature in BIOS Setup
    • HP Recovery (F11) BIOS support for Self-Encrypting hard drives (SEDs) that use the "Opal" security protocol standard
    • BIOS support for Computrace
    • BIOS sensor data reporting through the Windows Management Interface (WMI)
    • Updated the Intel processor microcode
    • Updated the Intel graphics video BIOS option ROM
    • Fixed the BIOS Setup "Replicated Setup" save and restore functions
    • Fixed an issue where Bitlocker could generate an error message if waking up from the network remotely
    • Fixed a system hang caused by Windows Management Interface (WMI) queries when booting from an EFI boot source
    • Fixed an issue where the system can sometimes hang with a gray screen when entering Computer Setup (F10) if a PCI card with an active option ROM is installed
IMPACT OF CHANGE
  • Effective July 25, 2011, all HP rp5800 Retail Systems will begin shipping with the new indicated System BIOS version. HP strongly recommends our customers update the System BIOS on any systems configured as described in the Components Affected section below and delivered prior to the effective date.
  • HP System BIOS J20 v2.06 may be obtained from the Support and Driver page on HP.COM.
      warning:
    After installing this BIOS version onto the system, prior BIOS versions cannot be installed onto the system.
Components affected:
  • Product: HP rp5800 Retail System
  • Component: HP System BIOS J20 v2.06
  • Operating systems affected: All supported operating systems

REVISION HISTORY : Version 1

DATE OF CHANGE

Effective date : 25-Jul-2011

Hardware platforms affected : HP rp5800 Retail System

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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