hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP Scanjet N7710 Sheetfeed Scanner - Clean the paper path

If scanned images have streaks or scratches, use the HP paper-path cleaning cloth to clean the paper path.
To order more HP paper-path cleaning cloths, go to www.hp.com/support.
To clean the paper path, follow these steps:
  1. Open the sealed HP paper-path cleaning cloth container, starting at the notch. Take care not to tear the cleaning cloth.
  2. Remove the cleaning cloth and unfold it.
  3. Place the unfolded cloth into the document feeder.
    Figure : Center the cleaning cloth vertically in the document feeder
  4. Press the Tools () button to open the Scanner Tools Utility. Click the Maintenance tab.
  5. Click the Clean button to feed the cloth through the scanner.
      caution:
    Wait two minutes for the components to dry before proceeding to the next step.
  6. Place up to five pages of printed paper in the scanner. Scan and view the results.
  7. If streaks still appear, repeat steps 3 through 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out.
    If repeated cycling of the cleaning cloth does not remove the streaks from the scanned images, clean the feed roller.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Philippines

hp-detect-load-my-device-portlet

Actions
Loading...