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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Designjet Z3100 Photo Printer Series - Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) enables you to manage your printer from a computer with a USB connection and TCP/IP.
  • Under Windows, start HP Easy Printer Care from your desktop shortcut or from Start, All Programs, Hewlett-Packard, HP Easy Printer Care, Start HP Easy Printer Care. This launches HP Easy Printer Care showing the printers installed.
  • Under Mac OS, launch the Mac Printer Utility by selecting STARTUP_DISK, Library, Printers, hp, Utilities, HP Printer Utility. This launches the HP Printer Selector where you need to add your printer by clicking More Printers.
    Select your printer and click Launch Utility. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS).

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Philippines

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