HP Instant Ink Business | HP® Support

 Sign In  /  Register 
Welcome,    
Sign Out
My Account
Dashboard
Dashboard FAQ
  • Support Home
  • Products
    • Printer Support
    • Computer Support
    • Poly Collaboration Devices
    • All
  • Software and Drivers
  • Diagnostics
    • Printer Diagonostic Tools
    • Computer Diagnostic Tools
    • Windows Support
    • Print and Scan Doctor
    • HP PC Hardware Diagnostics
  • Contact Us
  • Business Support
    • Create a new case
    • Find an existing case
    • Manage contracts and warranties
    • Register an account
    • MyHPSupport Help
    • Security Bulletins
    • Poly Collaboration Devices
    • Login Required
  • My HP Account
    • My HP Dashboard
    • HP Account benefits
Instant Ink
HP Instant Ink business support
Find answers to Instant Ink questions for business
Instant Ink business accounts are separate from other HP accounts.
Sign in to the dashboard to check toner shipments, add or change addresses, check printer connections, or update subscriptions.
Instant Ink
Looking for Instant Ink support for personal accounts?
Switch to personal account support
  • Toner and shipments Toner and shipments
  • Account Account
  • Your printer connections Connections
  • Toner and shipments
  • Your Instant Ink account
  • Your printer connections
Shipping & deliveries
Instant Ink shipment schedule

With Instant Ink, your company gets ink or toner delivered only when you need it. The service monitors all subscribed devices across locations, and sends a shipment when they run low.

Sign in to your Instant Ink business account to check recent shipments.

  • Track your deliveries
  • Check toner levels
  • Change or verify your shipping address(es)

Sign in to Instant Ink

Shipping & deliveries

Related topics:

How often will toner be delivered?

Cartridges & quality
Why do Instant Ink cartridges look different?

Instant Ink cartridges may be a different size, shape, or number, but they will fit subscribed printers and last longer than store-bought ones. Larger cartridges keep shipping costs low and reduce environmental impact.

Cartridges & quality

Related topics:

Cartridge errors caused by printer enrollment

Unable to print with Instant Ink cartridges

Cartridge errors on HP Inkjet printers

Subscriptions
Manage Instant Ink account

Find and update your subscription information, including:

  • Enrolled printers
  • Current toner statuses
  • Page count and rollover pages
  • Shipments and tracking
  • Billing
  • Important notifications

Make changes to your plan(s) and update account information anytime from the dashboard.

Sign in to Instant Ink

Having issues with your Instant Ink trial? Connect with a live agent.

Speak with a live agent

Subscriptions

Related topics:

Change subscription plans

Cancel Instant Ink account

About rollover pages

About page counts

About additional pages

Billing
Change or check billing information

Use the Settings panel in your Instant Ink dashboard to review and edit your billing address, credit card details, and other billing information.

Sign in to Instant Ink

Billing

Related topics:

Change payment information

Review billing

Why is my bill higher than expected?

Connect to HP
Connect printers to Instant Ink

Sign in to your HP Instant Ink account to verify subscribed printers are connected to the service.

Tip: Printers should stay powered on and connected to the internet – even overnight – to receive uninterrupted Instant Ink. Sleep mode will not affect the connection.

Sign in to Instant Ink

Do you need help connecting a printer to HP?

Speak with a live agent

Connect to a network
Connect the printer to a network

If you are no longer able to print, check the printer Wi-Fi or ethernet connection.

Tip: There are two kinds of connectivity that can affect Instant Ink: connecting a printer externally to HP services (internet), and connecting the printer to a network via Wi-Fi or ethernet.

Related topics:

Cannot connect to HP Web Services

Printer is not connected to the internet

Find the wireless network password or PIN to connect an HP printer

Which printers are eligible for HP Instant Ink?

Documents
Enrolling in HP Instant Ink
Learn about HP Instant Ink
Enroll in HP Instant Ink
Check minimum requirements
Get a free trial
Keep your account when you replace your printer
Stop an account cancellation
View more
Solve problems
Where is my ink or toner?
How do I fix a Printer not connected to the internet message?
How do I fix cartridge errors associated with printer enrollment?
Why is my bill higher than expected?
What can I do if I forgot my password or email?
View more
Manage your account
Change your payment information
Change to PayPal
Apply a prepaid card
Sign into your account
Review your bill
View more
Manage your ink or toner
Where is my ink or toner?
Recycle your cartridges
Why are my cartridges different?
View more
Videos

View more
Additional Support
Contact HP support

Get direct support from our team of agents ready to help you with your inquiry.

Contact us
Ask our Virtual Agent

Connect with our Virtual Agent and get help troubleshooting issues anytime, day or night.

Ask Virtual Agent
Ask our community

Ask questions and find answers in our online community forum of HP Instant Ink users and experts.

Visit community
Search
Issue not shown above? Search by keyword below

empty

What can we help you with?
comingFromknowledge
ButtonText
ScreenReader
Hp logo

Select registration option

Personal accounts

  • Save your personal devices and preferences
  • Easy access to support resources

Business/IT accounts

  • Managing contracts and warranties for your business
  • Submitting and managing support cases
Privacy Policy © Copyright 2020 HP Development Company, L.P.
Country/Region: Flag
hp-logo

Select a location

Americas

  • América Central
  • Argentina
  • Bolivia
  • Brasil
  • Canada
  • Canada - Français
  • Caribbean
  • Chile
  • Colombia
  • Ecuador
  • México
  • Paraguay
  • Perú
  • Puerto Rico
  • United States
  • Uruguay
  • Venezuela

Europe, Middle East, Africa

  • Africa
  • Afrique
  • Беларусь
  • België
  • Belgique
  • Bulgaria
  • Česká republika
  • Croatia
  • Danmark
  • Deutschland
  • Estonia
  • España
  • France
  • Ελλάδα
  • Ireland
  • ישראל
  • Italia
  • Казахстан
  • Latvia
  • Lithuania
  • Magyarország
  • Middle East
  • العربية
  • Nederland
  • Norge
  • Österreich
  • Polska
  • Portugal
  • Romania
  • Россия
  • Schweiz
  • Suisse
  • Serbia
  • Slovakia
  • Slovenia
  • South Africa
  • Suomi
  • Sverige
  • Türkiye
  • United Kingdom
  • Украина
  • Bosna i Hercegovina

Asia Pacific and Oceania

  • Australia
  • 中国
  • 中國香港
  • Hong Kong SAR
  • Indonesia
  • India
  • 日本
  • 한국
  • Malaysia
  • New Zealand
  • Philippines
  • Singapore
  • 台灣地區
  • Thailand
  • ไทย
  • Vietnam