Display and touchscreen issues

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  3. Display and Touchscreen issues
Display and touchscreen issues
Common screen problems you may encounter include the inability to adjust brightness, a screen that is blurry, flashing, blinking, or fuzzy, an unresponsive touchscreen, or a black-and-white or blank screen. The automated tools below can help you fix these computer and laptop display and touchscreen issues, or you can follow the self-guided options on this page.

PC Hardware Diagnostics ToolInformation

Download and run this Windows-based tool to diagnose and solve hardware failures related to your screen.  See full tool instructions.

Download

Requires Windows 7 or later

pc hardware diag image

Still need help? Try these automated solutions.

Virtual Assistant
Virtual Assistant
Get guided help for offline printer issues from our automated virtual assistant. Get guided help for issues with Windows OS with our automated Virtual Assistant. Get guided help for battery issues with our automated Virtual Assistant. Get guided help for a slow computer from our automated Virtual Assistant.Get guided help for Bluetooth, wireless, or wired networking issues with our automated Virtual Assistant.Get guided help with an HP System Recovery from our automated Virtual Assistant. I can help you with sound issues, or any additional issues.Get guided help with low disk space or memory from our automated Virtual Assistant.Get guided help for ink quality issues from our automated Virtual Assistant.Get guided help for cartridge issues with our automated Virtual Assistant.Get guided help for cartridge issues with our automated Virtual Assistant.Get guided help for fax-related issues with our automated Virtual Assistant.Our automated Virtual Assistant can guide you through diagnosing and solving laptop and PC display issues.Get guided help for problems with accessories from our automated Virtual Assistant.Get guided help for printer issues from our automated virtual assistant.Get guided help for printer issues from our automated virtual assistant.
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