HP LaserJet M207-M212 printers - Blinking lights
The following sections describe the most common error conditions with combinations of blinking (flashing) lights displayed on the printer control panel, followed by solutions for each combination. Find the blinking light pattern that displays on the control panel, and then follow the steps to resolve the issue.
Control panel buttons, icons, and lights
|
Callout |
Description |
|---|---|
|
1 |
Control panel display
|
|
2 |
Resume button |
|
3 |
Cancel button |
|
4 |
Power button |
|
5 |
Status light (USB models only) |
|
6 |
Wireless button (Wireless models only) |
|
7 |
Information button/light (Wireless models only) |
Light patterns (M211d)
Interpret light patterns for USB models.
Attention icon is on and Paper icon blinks
The printer is out of paper or there is a paper jam. Make sure paper is loaded into the input tray.
-
Slide the paper guides to the edges of the input tray.
-
Load a stack of plain paper with the print-side facing up into the input tray, and then slide the stack forward until it stops.
-
Slide the paper guides until they rest against the stack of paper.
-
Lower the tray cover and extend the output tray.
-
Press the Resume button
. If the light continues to blink, check the paper path for any jammed paper and remove any jams that are found.
Attention icon is on and Cartridge icon blinks
The cartridge might be very low on toner or there is a cartridge error.
-
Open the cartridge access door.
-
Remove the toner cartridge.
-
Remove the toner cartridge from the packaging.
CAUTION:Hold the cartridge at each end to prevent damage. Do not touch the protective cover or roller surface.
-
Grasp both sides of the cartridge, and then gently rock to distribute the toner evenly inside the cartridge.
-
Remove the cover from the cartridge.
-
Install the new cartridge.
-
Close the cartridge access door.
Attention icon blinks
The cartridge access door is not properly closed.
-
Inspect and properly close the cartridge access door and rear access door.
Attention icon is off and Cartridge icon is on
The printer cartridge is low on toner.
-
You do not need to replace the toner now. Consider having a replacement cartridge available to install when the print quality degrades and becomes unacceptable.
Light patterns (M208dw, M209dw, M209dwe, and M211dw)
Interpret light patterns for wireless models.
Solid white light on the bar
The printer is idle and not connected to a wireless network.
-
Connect the printer to a wireless network.
Solid white light on the bar and the Cartridge light is on
The toner level is low.
You do not need to replace the toner now. Consider having a replacement cartridge available to install when the print quality degrades and becomes unacceptable.
Solid white light on the bar and the Cartridge icon blinks
The toner level is very low.
-
Replace the toner cartridge.
White light flashes on the bar
The printer is processing and printing a job.
You do not need to take any action. Wait for a few minutes to complete the job.
White light at the center of the bar
The printer is in sleep mode.
You do not need to take any action.
Solid amber light on the bar
The printer doors are not properly closed.
-
Inspect and properly close the cartridge access door and rear access door.
Solid amber light on the bar and the Paper icon blinks
The printer might be out of paper or paper is not loaded properly.
-
Slide the paper guides to the edges of the input tray.
-
Load a stack of plain paper with the print-side facing up into the input tray, and then slide the stack forward until it stops.
-
Slide the paper guides until they rest against the stack of paper.
-
Lower the tray cover and extend the output tray.
-
Press the Resume button
Solid amber light on the bar and the Cartridge icon blinks
The cartridge might be very low on toner or there is a cartridge error such as incompatible, unauthorized, or protected cartridge.
-
Open the cartridge access door.
-
Remove the toner cartridge.
-
Remove the toner cartridge from the packaging.
CAUTION:Hold the cartridge at each end to prevent damage. Do not touch the protective cover or roller surface.
-
Grasp both sides of the cartridge, and then gently rock to distribute the toner evenly inside the cartridge.
-
Remove the cover from the cartridge.
-
Install the new cartridge.
-
Close the cartridge access door.
Amber light flashes fast on the bar
The printer has encountered a problem.
-
The printer has encountered a problem. Turn off the printer, wait for 30 seconds, and then turn on the printer.
Solid light blue light on the bar
The printer is idle and connected to a wireless network. A computer or mobile device is directly connected to the printer using Wi-Fi Direct.
You do not need to take any action.
The bar pulses light blue
The printer is trying to connect to a wireless network.
You do not need to take any action. Wait for the printer to connect to a wireless network.
The bar pulses solid blue and then flashes amber
The printer is unable to connect to a wireless network.
Solid green light on the bar
The printer is initializing, waiting for confirmation, performing automatic cleaning routines, downloading and installing a printer update, or cooling down.
Note:
The print job might pause during cooling down, and will continue when the printer is ready. This might take several minutes.
You do not need to take any action. Wait for a few minutes to complete the job.
Green light pulses on the bar
The printer is performing routine maintenance.
You do not need to take any action. Wait for the routine maintenance to complete.
Purple light pulses on the bar
The printer is in Wi-Fi setup mode.
-
If the Information button
blinks, press the Information button
The bar quickly blinks purple and then flashes amber
The time has expired to make a Wi-Fi Protected Setup (WPS) mode connection.
-
Press the Cancel button
to clear the error, and try again.
Note:If the printer fails to make the connection, press and hold the Wi-Fi button on the printer for three seconds, and then within two minutes press the WPS button on the router.
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