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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

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Change your payment information

Change the payment method on your HP Instant Ink account.

  1. Sign into your HP Instant Ink account.

  2. Open Account or My Account from the left menu.

  3. Click Billing or Billing Information, and then click Change Payment Method. Make sure postal codes are in the correct format.

Problems?

  • If you update your payment method after your account was suspended, we will automatically retry the charge. It can take up to 30 minutes to resume printing.

  • When you update your payment method, even if only the expiration date has changed, make sure you re-enter all information, including card number, CVV, and expiration date.

  • If you have trouble loading or submitting your billing information on the Instant Ink website, make sure you are using Google Chrome, Safari, Internet Explorer, or Microsoft Edge. If switching internet browsers does not work, go to HP Instant Ink support for assistance.


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Country/Region: Flag New Zealand

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