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HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise - Reset factory settings

Use one of the following methods to reset the printer settings to the original settings from the factory.

Note:

Resetting the factory settings restores most of the printer settings to their factory defaults. However, some settings are not changed, such as language, date, time, and some network configuration settings.

Method one: Reset the factory settings from the printer control panel

Use this method to reset the factory settings from the printer control panel.

Note:

The steps vary according to the type of control panel.

FutureSmart 3 control panels

FutureSmart 4 control panels

Find your printer control-panel type in the options below, and then follow the steps provided.

FutureSmart 3

Follow these steps if your printer has a FutureSmart 3 control panel.

Press the Home button on the printer control panel.
Open the following menus:
1. Administration
2. General Settings
3. Restore Factory Settings
  
  A verification message advises that completing the reset function might result in loss of data.
Select Reset to complete the process.

The printer restarts automatically after the reset operation completes.

FutureSmart 4

Follow these steps if your printer has a FutureSmart 4 control panel.

From the Home screen on the printer control panel, open the Settings menu.
Open the following menus:
1. General
2. Reset Factory Settings
Select Reset.

A verification message advises that completing the reset function might result in loss of data.
Select Reset again to complete the process.

The printer restarts automatically after the reset operation completes.

Method two: Reset the factory settings from the HP Embedded Web Server (network-connected printers only)

Use this method to reset the factory settings from the HP Embedded Web Server (EWS). To use this method, the printer must be connected to a network.

Note:

The steps vary according to the type of control panel.

FutureSmart 3 control panels

FutureSmart 4 control panels

Find your control-panel type in the options below and then follow the steps to access the EWS and reset the factory settings.

FutureSmart 3

Follow these steps if your printer has a FutureSmart 3 control panel.

Obtain the printer's IP address:
- 4-line LCD control panel: View the Home screen on the printer control panel to see the IP address.
- Touchscreen control panel: From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.
Open the Embedded Web Server:
1. On your computer, open a Web browser, and in the address bar, type the printer's IP address or host name exactly as it displayed on the printer control panel.
  
  Example of an IP address in the browser address bar
2. Press Enter on the computer keyboard.
  
  The EWS opens.
On the EWS Home page, click the General tab.
In the left navigation pane, click Restore Factory Settings.
Click the Reset button.

The printer restarts automatically after the reset operation completes.

FutureSmart 4

Follow these steps if your printer has a FutureSmart 4 control panel.

Obtain the printer's IP address:
- Keypad control panels: From the Home screen on the printer control panel, press the Information button , then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and view the IP address or host name.
- Touchscreen control panel: From the Home screen on the printer control panel, touch the Information icon , and then touch the Network icon to display the IP address or host name.
Open the Embedded Web Server:
1. On your computer, open a Web browser, and in the address bar, type the printer's IP address or host name exactly as it displayed on the printer control panel.
  
  Example of an IP address in the browser address bar
2. Press Enter on the computer keyboard.
  
  The EWS opens.
On the EWS Home page, click the General tab.
In the left navigation pane, click Reset Factory Settings.
Click the Reset button.

The printer restarts automatically after the reset operation completes.

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