solution Contentsolution Content

HP Chromebook 11 G1 Notebooks - Using the HP x360 11 EMR Pen

Use the HP x360 11 EMR Pen with your compatible Chromebook laptop, and then use the pen to write, draw, or navigate the operating system and programs.

Use the pen

Use the pen to select items, right-click, hide or display the taskbar, or erase items.

  1. Press the tip of the pen against the touchscreen.

    The touchscreen automatically detects the pen, turns off finger-touch functionality, and provides cues on where to place the pen.

  2. Choose how you want to use the pen.

    • Select a single item: Tap the pen once on the screen to left-click an item.

    • Select multiple items: Press and hold the pen against the first item you want to select. Then, while still holding the item, press the Shift key, and then select the last item. The Shift key function selects all the items between and including the first and the last item.

    • Right-click: Tap and gently press the tip on the screen to right-click an item.

    • Hide or display the shelf or the taskbar: Place the tip of the pen on the bottom of the touchscreen and swipe upwards.

    • Erase: Press and hold the eraser against the screen on the item you want to erase. Or, use the Erase tool in the Stylus tools utility to erase notes or drawings.

Use the pen

Use the pen to select items, right-click, hide or display the taskbar, or erase items.

  1. Press the tip of the pen against the touchscreen.

    The touchscreen automatically detects the pen, turns off finger-touch functionality, and provides cues on where to place the pen.

  2. Choose how you want to use the pen.

    • Select a single item: Tap the pen once on the screen to left-click an item.

    • Select multiple items: Press and hold the pen against the first item you want to select. Then, while still holding the item, press the Shift key, and then select the last item. The Shift key function selects all the items between and including the first and the last item.

    • Right-click: Tap and gently press the tip on the screen to right-click an item.

    • Hide or display the shelf or the taskbar: Place the tip of the pen on the bottom of the touchscreen and swipe upwards.

    • Erase: Press and hold the eraser against the screen on the item you want to erase. Or, use the Erase tool in the Stylus tools utility to erase notes or drawings.

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.

Why does my pen not work?

The pen might not work for different reasons such as a drained battery, loose or broken pen tip, or a touchscreen that is not configured for pen input.

  1. Replace the AAAA battery, if necessary. Make sure to insert the positive end of the battery facing the pen tip.

  2. Inspect the pen tip, confirming the tip is not broken, damaged, or loose in the tip cavity. Replace the tip if broken or damaged.

  3. Make sure your touchscreen is configured to accept pen input.

    • Chromebooks: Confirm the notebook has a digitizer. Find the service tag, and then make sure the service tag lists EMR Active Pen Support.

    • Windows 10: Search for and open Control panel. In the search field, type Pen, and then select Pen and Touch from the list of results. Confirm the settings are correct for pen input.

      Example of appropriate pen options for the touchscreen

Why does my pen not work?

The pen might not work for different reasons such as a drained battery, loose or broken pen tip, or a touchscreen that is not configured for pen input.

  1. Replace the AAAA battery, if necessary. Make sure to insert the positive end of the battery facing the pen tip.

  2. Inspect the pen tip, confirming the tip is not broken, damaged, or loose in the tip cavity. Replace the tip if broken or damaged.

  3. Make sure your touchscreen is configured to accept pen input.

    • Chromebooks: Confirm the notebook has a digitizer. Find the service tag, and then make sure the service tag lists EMR Active Pen Support.

    • Windows 10: Search for and open Control panel. In the search field, type Pen, and then select Pen and Touch from the list of results. Confirm the settings are correct for pen input.

      Example of appropriate pen options for the touchscreen

Why does my pen not work?

The pen might not work for different reasons such as a drained battery, loose or broken pen tip, or a touchscreen that is not configured for pen input.

  1. Replace the AAAA battery, if necessary. Make sure to insert the positive end of the battery facing the pen tip.

  2. Inspect the pen tip, confirming the tip is not broken, damaged, or loose in the tip cavity. Replace the tip if broken or damaged.

  3. Make sure your touchscreen is configured to accept pen input.

    • Chromebooks: Confirm the notebook has a digitizer. Find the service tag, and then make sure the service tag lists EMR Active Pen Support.

    • Windows 10: Search for and open Control panel. In the search field, type Pen, and then select Pen and Touch from the list of results. Confirm the settings are correct for pen input.

      Example of appropriate pen options for the touchscreen

Why does my pen not work?

The pen might not work for different reasons such as a drained battery, loose or broken pen tip, or a touchscreen that is not configured for pen input.

  1. Replace the AAAA battery, if necessary. Make sure to insert the positive end of the battery facing the pen tip.

  2. Inspect the pen tip, confirming the tip is not broken, damaged, or loose in the tip cavity. Replace the tip if broken or damaged.

  3. Make sure your touchscreen is configured to accept pen input.

    • Chromebooks: Confirm the notebook has a digitizer. Find the service tag, and then make sure the service tag lists EMR Active Pen Support.

    • Windows 10: Search for and open Control panel. In the search field, type Pen, and then select Pen and Touch from the list of results. Confirm the settings are correct for pen input.

      Example of appropriate pen options for the touchscreen

Why does my pen not work?

The pen might not work for different reasons such as a drained battery, loose or broken pen tip, or a touchscreen that is not configured for pen input.

  1. Replace the AAAA battery, if necessary. Make sure to insert the positive end of the battery facing the pen tip.

  2. Inspect the pen tip, confirming the tip is not broken, damaged, or loose in the tip cavity. Replace the tip if broken or damaged.

  3. Make sure your touchscreen is configured to accept pen input.

    • Chromebooks: Confirm the notebook has a digitizer. Find the service tag, and then make sure the service tag lists EMR Active Pen Support.

    • Windows 10: Search for and open Control panel. In the search field, type Pen, and then select Pen and Touch from the list of results. Confirm the settings are correct for pen input.

      Example of appropriate pen options for the touchscreen