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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Laptop - 15s-eq0008ur Product Specifications

Hardware

Product number
9HF42EA
Product name
HP Laptop - 15s-eq0008ur
Microprocessor
AMD Athlon™ 300U with Radeon™ Vega 3 Graphics (2.4 GHz base clock, up to 3.3 GHz max boost clock, 3 MB cache, 2 cores)
Chipset
AMD Integrated SoC
Memory, standard
4 GB DDR4-2400 SDRAM (1 x 4 GB)
Video graphics
AMD Radeon™ Vega 3 Graphics
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare micro-edge WLED-backlit, 220 nits, 45% NTSC (1920 x 1080)
Wireless connectivity
Realtek RTL8821CE 802.11b/g/n/ac (1x1) and Bluetooth® 4.2 Combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
35.85 x 24.2 x 1.79 cm
Weight
1.74 kg
Power supply type
45 W Smart AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 10 hours
Video Playback Battery life
Up to 8 hours and 30 minutes
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag New Zealand

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