Execution of arbitrary code
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SUPPORT COMMUNICATION- SECURITY BULLETIN
Document ID: c06447795
Version: 1
HPSBPI06327 rev. 1 - Execution of Arbitrary Code for HP LaserJet, PageWide, OfficeJet Enterprise, and LaserJet Managed Printers
Notice: The information in this security bulletin should be acted upon as soon as possible.
Release date : 12-Sep-2019
Last updated : 12-Sep-2019
Solution application signature checking may allow potential execution of arbitrary code.
CVE-2019-6334, PSR-2019-0190
Please refer to the RESOLUTION section below for a list of potentially impacted HP products.
For a PGP signed version of this Security Bulletin please write to: hp-security-alert@hp.com.
CVSS 3.0 Base Metrics
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Reference
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Base Vector
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Base Score
|
|
CVE-2019-6334
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AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H
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8.1 High
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Perform the following steps to help mitigate the vulnerability.
-
Update firmware for impacted printers as indicated in the table below. To obtain the updated firmware, go to www.hp.com and follow these steps:
-
Click Support at the top of the page, then click Software & drivers.
-
Type the appropriate product name or model number from the table below into the search field.
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Click Find.
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Scroll down and click Firmware from the category list.
-
Click the Download button for the appropriate firmware.
note:
Some FutureSmart printers have two available firmware platforms - FutureSmart 3 (FS3) and FutureSmart 4 (FS4). Select the appropriate firmware version for the applicable FutureSmart platform.
-
-
Open the printer EWS, click the General tab, click the Solution Installer page, and then find the Solution Verification Settings section.
-
Enable the Enable extended signature verification setting.
Temporary mitigation settings
Perform the following actions to prevent the vulnerability in the short term:
-
Set the Local Administrator password for the Embedded Web Server (EWS).Open the printer EWS, click the Security tab, then locate the Local Administrator Password section.
-
Disable Allow firmware upgrades sent as print jobs (Port 9100) setting.Open the printer EWS, click the Security tab, and then find the Firmware Upgrade Security section.
-
Enable the Enable extended signature verification setting checkbox.Open the printer EWS, click the General tab, click the Solution Installer page, and then find the Solution Verification Settings section.
These recommendations are documented in
HP Printing Security Best Practices for HP LaserJet Enterprise Printers.
-
See page 28 for EWS administrator password configuration.
-
See page 31 for "Allow firmware upgrades sent as print jobs" configuration.
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Product Name
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Model Numbers
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Firmware Revision
|
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HP Color LaserJet CM4540 MFP
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CC419A, CC420A, CC421A
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FS3: 2309021_581893 (or higher)
|
|
HP Color LaserJet Managed flow MFP M880zm
HP Color LaserJet Enterprise flow MFP M880z
|
D7P70A, A2W75A, A2W76A, D7P70A, D7P71A, L3U51A, L3U52A
|
FS3: 2309021_581898 (or higher)
FS4: 2408067_049135 (or higher)
|
|
HP Color LaserJet Enterprise M552
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B5L23A
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FS3: 2309021_581886 (or higher)
|
|
HP Color LaserJet Managed M553
HP Color LaserJet Enterprise M553
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B5L24A, B5L25A, B5L26A, BL27A, B5L38A, B5L39A
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FS4: 2408067_049141 (or higher) *
FS3: 2309021_581886 (or higher)
|
|
HP Color LaserJet Managed M651
HP Color LaserJet Enterprise M651
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CZ255A, CZ256A, CZ257A, H0DC9A, L8Z07A
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FS4: 2408067_049131 (or higher)
FS3: 2309021_581895 (or higher)
|
|
HP Color LaserJet Enterprise M652
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J7Z98A, J7Z99A
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FS4: 2408067_049158 (or higher)
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|
HP Color LaserJet Enterprise M653
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J8A04A, J8A05A, J8A06A
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FS4: 2408067_049158 (or higher)
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|
HP Color LaserJet Enterprise M750
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D3L08A, D3L09A, D3L10A
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FS3: 2309021_581902 (or higher)
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|
HP Color LaserJet Managed E75245
HP Color LaserJet Enterprise M751
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T3U43A, T3U44A, T3U64A
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FS4: 2408067_049164 (or higher)
|
|
HP Color LaserJet Enterprise M855
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A2W77A, A2W78A, A2W79A, D7P72A, D7P73A
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FS4: 2408067_049127 (or higher)
FS3: 2309021_581899 (or higher)
|
|
HP Color LaserJet Enterprise Flow MFP M577
HP Color LaserJet Enterprise MFP M577
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B5L46A, B5L47A, B5L48A, B5L54A
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FS4: 2408071_000209 (or higher)
FS3: 2309021_581889 (or higher)
|
|
HP Color LaserJet Enterprise Flow MFP M680
HP Color LaserJet Enterprise MFP M680
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CZ248A, CZ249A, CZ250A, CA251A
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FS4: 2408067_049134 (or higher)
FS3: 2309021_581900 (or higher)
|
|
HP Color LaserJet Enterprise flow MFP M681
HP Color LaserJet Enterprise MFP M681
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J8A10A, J8A11A J8A12A, J8A13A
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FS4: 2408071_000205 (or higher)
|
|
HP Color LaserJet Enterprise flow MFP M682
HP Color LaserJet Enterprise MFP M682
|
J8A16A, J8A17A
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FS4: 2408071_000205 (or higher)
|
|
HP Color LaserJet Enterprises CP5525
|
CE707A,CE708A,CE709A
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FS3: 2309021_581892 (or higher)
|
|
HP Color LaserJet Managed E55040dw
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3GX98A
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FS4: 2408067_049141 (or higher)
|
|
HP Color LaserJet Managed E65050/60
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L3U55A, L3U56A, L3U57A
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FS4: 2408067_049158 (or higher)
|
|
HP Color LaserJet Managed flow MFP E77822/25/30
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X3A77A, X3A80A, X3A83A, Z8Z01A, Z8Z0A, Z8Z05A
|
FS4: 2408071_000142 (or higher)
|
|
HP Color LaserJet Managed flow MFP E57540
HP Color LaserJet Managed MFP E57540
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3GY25A, 3GY26A
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FS4: 2408071_000209 (or higher)
|
|
HP Color LaserJet Managed flow MFP E67550/60
HP Color LaserJet Managed MFP E67550/60
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L3U66A, L3U67A, L3U69A, L3U70A,
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FS4: 2408071_000205 (or higher)
|
|
HP Color LaserJet Managed MFP E77422/28
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5CM75A, 5CM76A, 5CM77A, 5CM78A, 5CM79A, 5RC91A, 5RC92A
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FS4: 2408071_000121 (or higher)
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|
HP Color LaserJet Managed MFP E77822/25/30
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X3A78A, X3A81A, X3A84A, Z8Z00A, Z8Z02A, Z8Z04A
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FS4: 2408071_000142 (or higher)
|
|
HP Color LaserJet Managed flow MFP E87640/50/60
HP Color LaserJet Managed MFP E87640/50/60
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X3A86A, X3A87A,X3A89A, X3A90A, X3A92A, X3A93A, Z8Z12A, Z8Z13A, Z8Z14A, Z8Z15A, Z8Z16A, Z8Z17A,
|
FS4: 2408071_000187 (or higher)
|
|
HP Color LaserJet Managed Flow MFP M577
HP Color LaserJet Managed MFP M577
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B5L49A, B5L50A
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FS4: 2408071_000209 (or higher)
FS3: 2309021_581889 (or higher)
|
|
HP Color LaserJet Managed Flow MFP M680
HP Color LaserJet Managed MFP M680
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L3U47A, L3U48A
|
FS4: 2408067_049134 (or higher)
FS3: 2309021_581900 (or higher)
|
|
HP LaserJet Enterprise 500 Color M551
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CF081A,CF082A,CF083A
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FS3: 2309021_581909 (or higher)
|
|
HP LaserJet Enterprise color flow MFP M575
HP LaserJet Enterprise 500 color MFP M575
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CD644A, CD645A, CD646A
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FS4: 2408067_049137 (or higher)
FS3: 2309021_581910 (or higher)
|
|
HP LaserJet Enterprise Flow MFP M525
HP LaserJet Enterprise 500 MFP M525f
|
CF116A, CF117A, CF118A
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FS4: 2408067_049133 (or higher)
FS3: 2309021_581897 (or higher)
|
|
HP LaserJet Enterprise 600 M601
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CE989A, CE990A
|
FS3: 2309021_581908 (or higher)
|
|
HP LaserJet Enterprise 600 M602
|
CE991A, CE992A, CE993A
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FS3: 2309021_581908 (or higher)
|
|
HP LaserJet Enterprise 600 M603
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CE994A, CE995A, CE996A
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FS3: 2309021_581908 (or higher)
|
|
HP Color LaserJet Managed MFP M775
HP LaserJet Enterprise 700 color MFP M775
|
CF304A, CC522A, CC523A, CC524A, L3U49A, L3U50A
|
FS4: 2408067_049139 (or higher)
FS3: 2309021_581906 (or higher)
|
|
HP LaserJet Enterprise 700 M712
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CF235A, CF236A, CF238A
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FS3: 2309021_581905 (or higher)
|
|
HP LaserJet Managed flow MFP M630
HP LaserJet Enterprise flow MFP M630
|
B3G86A, P7Z47A, L3U62A, P7Z48A
|
FS4: 2408067_049129 (or higher)
FS3: 2309021_581882 (or higher)
|
|
HP LaserJet Managed flow MFP M830
HP LaserJet Enterprise flow MFP M830
|
CF367A, L3U65A
|
FS4: 2408067_049128 (or higher)
FS3: 2309021_581896 (or higher)
|
|
HP LaserJet Enterprise M4555 MFP
|
CE502A, CE503A, CE504A, CE738A
|
FS3: 2309021_581901 (or higher)
|
|
HP LaserJet Managed M506
HP LaserJet Enterprise M506
|
F2A68A, F2A69A, F2A70A, F2A71A, F2A66A, F2A67A
|
FS4: 2408067_049155 (or higher) *
FS3: 2309021_581888 (or higher)
|
|
HP LaserJet Managed E50145
HP LaserJet Enterprise M507
|
1PV86A, 1PV87A, 1PV88A, 1PV89A, 1PU51A, 1PU52A
|
FS4: 2408067_049154 (or higher)
|
|
HP LaserJet Enterprise M604
|
E6B67A, E6B68A
|
FS4: 2408067_049146 (or higher) *
FS3: 2309021_581887 (or higher)
|
|
HP LaserJet Managed M605
HP LaserJet Enterprise M605
|
E6B69A, E6B70A. E6B71A, L3U53A, L3U54A
|
FS4: 2408067_049146 (or higher ) *
FS3: 2309021_581887 (or higher)
|
|
HP LaserJet Enterprise M606
|
E6B72A, E6B73A
|
FS4: 2408067_049146 (or higher) *
FS3: 2309021_581887 (or higher)
|
|
HP LaserJet Enterprise M607
|
K0Q14A, K0Q15A
|
FS4:2408067_049153 (or higher)
|
|
HP LaserJet Enterprise M608
|
K0Q17A, K0Q18A, K0Q19A, M0P32A
|
FS4:2408067_049153 (or higher)
|
|
HP LaserJet Enterprise M609
|
K0Q20A, K0Q21A, K0Q22A
|
FS4:2408067_049153 (or higher)
|
|
HP LaserJet Enterprise M806
|
CZ244A, CZ245A
|
FS4: 2408067_049167 (or higher)
FS3: 2309021_581903 (or higher)
|
|
HP LaserJet Enterprise Flow MFP M527z
HP LaserJet Enterprise MFP M527
|
F2A76A, F2A77A, F2A78A,F2A81A
|
FS4: 2408071_000203 (or higher)
FS3: 2309021_581883 (or higher)
|
|
HP LaserJet Managed MFP E52645
HP LaserJet Enterprise MFP M528
|
1PV49A, 1PS54A, 1PS55A, 1PV64A, 1PV65A, 1PV66A, 1PV67A
|
FS4: 2408071_000190 (or higher)
|
|
HP LaserJet Managed MFP M630
HP LaserJet Enterprise MFP M630
|
B3G84A, B3G85A, J7X28A, L3U61A
|
FS4: 2408067_049129 (or higher)
FS3: 2309021_581882 (or higher)
|
|
HP LaserJet Enterprise flow MFP M631
HP LaserJet Enterprise MFP M631
|
J8J63A, J8J64A, J8J65A
|
FS4: 2408071_000197 (or higher)
|
|
HP LaserJet Enterprise flow MFP M632
HP LaserJet Enterprise MFP M632
|
J8J70A, J8J71A, J8J72A
|
FS4: 2408071_000197 (or higher)
|
|
HP LaserJet Enterprise flow MFP M633
HP LaserJet Enterprise MFP M633
|
J8J76A, J8J78A
|
FS4: 2408071_000197 (or higher)
|
|
HP LaserJet Managed MFP M725
HP LaserJet Enterprise MFP M725
|
CF066A, CF067A, CF068A, CF069A, L3U63A, L3U64A
|
FS4: 2408067_049132 (or higher)
FS3: 2309021_581904 (or higher)
|
|
HP LaserJet Managed color flow MFP M575
HP LaserJet Managed 500 color MFP M575
|
L3U45a, L3U46A
|
FS4: 2408067_049137 (or higher)
FS3: 2309021_581910 (or higher)
|
|
HP LaserJet Managed Flow MFP M525
HP LaserJet Managed 500 MFP M525
|
L3U59A, L3U60A
|
FS4: 2408067_049133 (or higher)
FS3: 2309021_581897 (or higher)
|
|
HP LaserJet Managed E50045
|
3GN19A
|
FS4: 2408067_049155 (or higher) *
|
|
HP LaserJet Managed E60055/65/75
|
M0P33A, M0P35A, M0P36A, M0P39A, M0P40A
|
FS4:2408067_049153 (or higher)
|
|
HP LaserJet Managed flow MFP E52545c
HP LaserJet Managed MFP E52545
|
3GY19A, 3GY20A
|
FS4: 2408071_000203 (or higher)
|
|
HP LaserJet Managed flow MFP E62555/65/75
HP LaserJet Managed MFP E62555/65
|
J8J66A, J8J67A, J8J73A, J8J74A, J8J79A, J8J80A
|
FS4: 2408071_000197 (or higher)
|
|
HP LaserJet Managed MFP E72425/30
|
5CM68A, 5CM69A, 5CM70A, 5CM71A, 5CM72A, 5RC89A, 5RC90A
|
FS4: 2408071_000181 (or higher)
|
|
HP LaserJet Managed flow MFP E72525/30/35
HP LaserJet Managed MFP E72525/30/35
|
X3A59A, X3A60A,X3A62A, X3A63A, X3A65A, X3A66A, Z8Z06A, Z8Z07A, Z8Z08A, Z8Z09A, Z8Z010A, Z8Z011A
|
FS4: 2408071_000120 (or higher)
|
|
HP LaserJet Managed flow MFP E82540/50/60
HP LaserJet Managed MFP E82540/50/60
|
X3A68A,X3A69A, X3A71A, X3A72A, X3A74A, X3A75A, X3A79A, X3A82A, Z8Z18A, Z8Z19, AZ8Z20A, Z8Z22A, Z8Z23A
|
FS4: 2408071_000103 (or higher)
|
|
HP LaserJet Managed Flow MFP M527z
HP LaserJet Managed MFP M527
|
F2A79A, F2A80A
|
FS4: 2408071_000203 (or higher)
FS3: 2309021_581883 (or higher)
|
|
HP OfficeJet Managed Color flow MFP X585
HP OfficeJet Enterprise Color flow MFP X585
|
B5L06A, B5L07A, L3U41A
|
FS4: 2408067_049136 (or higher)
FS3: 2309021_581884 (or higher)
|
|
HP OfficeJet Managed Color MFP X585
HP OfficeJet Enterprise Color MFP X585
|
B5L04A, B5L05A, L3U40A
|
FS4: 2408067_049136 (or higher)
FS3: 2309021_581884 (or higher)
|
|
HP OfficeJet Enterprise Color X555
|
C2S11A, C2S12A,L1H45A
|
FS4: 2408067_049130 (or higher)
FS3: 2309021_581885 (or higher)
|
|
HP PageWide Color 755
|
4PZ47A
|
FS4: 2408067_049143 (or higher)
|
|
HP PageWide Color MFP 774
|
4PZ43A, 4PA44A
|
FS4: 2408067_049156 (or higher)
|
|
HP PageWide Color MFP 779
|
4PZ45A, 4PZ46A
|
FS4: 2408067_049156 (or higher)
|
|
HP PageWide Enterprise Color 556
|
G1W46A, G1W46V, G1W47A, G1W47V
|
FS4: 2408067_049165 (or higher)
FS3: 2309021_581890 (or higher)
|
|
HP PageWide Enterprise Color 765
|
J7Z04A
|
FS4: 2408067_049143 (or higher)
|
|
HP PageWide Enterprise Color Flow MFP 785
|
J7Z11A, J7Z12A
|
FS4: 2408071_000196 (or higher)
|
|
HP PageWide Enterprise Color flow MFP 586z
HP PageWide Enterprise Color MFP 586
|
G1W39A, G1W40A, G1W41A
|
FS4: 2408071_000199 (or higher)
FS3: 2309021_581891 (or higher)
|
|
HP PageWide Enterprise Color Flow MFP 780f
HP PageWide Enterprise Color MFP 780
|
J7Z09A, J7Z10A
|
FS4: 2408071_000196 (or higher)
|
|
HP PageWide Managed Color E55650
|
L3U44A
|
FS4: 2408067_049165 (or higher)
FS3: 2309021_581890 (or higher)
|
|
HP PageWide Managed Color E75160
|
J7Z06A
|
FS4: 2408067_049143 (or higher)
|
|
HP PageWide Managed Color flow MFP E77660z
|
Z5G77A, J7Z03A, J7Z07A
|
FS4: 2408071_000196 (or higher)
|
|
HP PageWide Managed Color flow MFP E58650z
HP PageWide Managed Color MFP E58650dn
|
L3U42A,L3U43A
|
FS4: 2408071_000199 (or higher)
FS3: 2309021_581891 (or higher)
|
|
HP PageWide Managed Color Flow MFP E77650/60z
HP PageWide Managed Color MFP E77650
|
J7Z13A, Z5G79A, J7Z08A, J7Z14A, J7Z05A
|
FS4: 2408071_000196 (or higher)
|
|
HP PageWide Managed Color MFP P77440
|
Y3Z60A
|
FS4: 2408067_049156 (or higher)
|
|
HP PageWide Managed Color MFP P77940/50/60
|
Y3Z61A, Y3Z62A, Y3Z63A, Y3Z64A, Y3Z65A, Y3Z66A, Y3Z68A, 2GP22A, 2GP23A, 2GP25A, 2GP26A, 5ZN98A, 5ZN99A, 5ZP00A, 5ZP01A
|
FS4: 2408067_049156 (or higher)
|
|
HP PageWide Managed Color P75250
|
Y3Z49A
|
FS4: 2408067_049143 (or higher)
|
|
HP Scanjet Enterprise 8500 fn1 Document Capture Workstation
|
L2717A
|
FS3: 2309021_581894 (or higher)
|
|
HP Digital Sender flow 8500 fn2 Document Capture Workstation
|
L2762A
|
FS4: 2408067_049160 (or higher)
|
|
HP ScanJet Enterprise flow N9120 fn2 Document Scanner
|
L2763A
|
FS4: 2408067_049162 (or higher)
|
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit
https://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to:
hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit
https://www.hp.com/go/alerts.
Security Bulletin Archive: To view released Security Bulletins, search the
HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
|
PI
|
HP Printing and Imaging
|
|
HF
|
HP Hardware and Firmware
|
|
GN
|
HP General Software
|
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY :
Version 1: 12 September 2019 Initial release.
© Copyright 2022 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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