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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06445268

Version: 1

OMEN by HP 15-Dc10xx - CPU Power Option Disappears After Updating BIOS to Version F.03

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 11-Sep-2019

Last updated : 11-Sep-2019

DESCRIPTION
The CPU Power Option disappears after updating the system BIOS to version F.03. The CPU Power option (in BIOS) has been replaced by the Performance Control profiles in OMEN Command Center. A new OMEN Command Center feature, called OMEN Dynamic Power now dynamically allocates power between the CPU and GPU based on the system loading.

NOTE: OMEN Dynamic Power is automatically enabled when the Performance profile is selected within the Performance Control menu selection.
NOTE: The CPU Power option has been removed from the system BIOS version F.03 (or later).

SCOPE
The information in this document applies to the following:
BIOS:
Any BIOS version newer than F.03 (or later)

Computers:
OMEN by HP 15-dc1000 Laptop PC series
Operating Systems:
Microsoft Windows 10 RS5 (Version 1809)
RESOLUTION
HP recommends using the latest BIOS version and the OMEN Dynamic Power feature of OMEN Command Center for the best experience. To get the new feature, update the system BIOS, and update to the latest OMEN Command Center.
  • Update computer BIOS to the latest version F.03 (or later) from: OMEN by HP 15-dc1000 Laptop PC series
  • Update the OMEN Command Center to the latest version available the Microsoft Store.

Hardware platforms affected : OMEN by HP 15-dc1000ne, OMEN by HP 15-dc1000nf, OMEN by HP 15-dc1000no, OMEN by HP 15-dc1000nq, OMEN by HP 15-dc1000ns, OMEN by HP 15-dc1000nt, OMEN by HP 15-dc1000nu, OMEN by HP 15-dc1000nv, OMEN by HP 15-dc1000nw, OMEN by HP 15-dc1000nx, OMEN by HP 15-dc1000tx, OMEN by HP 15-dc1000ua, OMEN by HP 15-dc1001na, OMEN by HP 15-dc1001ne, OMEN by HP 15-dc1001nf, OMEN by HP 15-dc1001ng, OMEN by HP 15-dc1001nk, OMEN by HP 15-dc1001nl, OMEN by HP 15-dc1001nm, OMEN by HP 15-dc1001nq, OMEN by HP 15-dc1001ns, OMEN by HP 15-dc1001nt, OMEN by HP 15-dc1001nu, OMEN by HP 15-dc1001nv, OMEN by HP 15-dc1001nw, OMEN by HP 15-dc1001nx, OMEN by HP 15-dc1001tx, OMEN by HP 15-dc1001ua, OMEN by HP 15-dc1001ur, OMEN by HP 15-dc1002nc, OMEN by HP 15-dc1002ne, OMEN by HP 15-dc1002nf, OMEN by HP 15-dc1002ng, OMEN by HP 15-dc1002nk, OMEN by HP 15-dc1002no, OMEN by HP 15-dc1002nq, OMEN by HP 15-dc1002ns, OMEN by HP 15-dc1002nt, OMEN by HP 15-dc1002nu, OMEN by HP 15-dc1002nv, OMEN by HP 15-dc1002nw, OMEN by HP 15-dc1002nx, OMEN by HP 15-dc1002tx, OMEN by HP 15-dc1002ua, OMEN by HP 15-dc1003nc, OMEN by HP 15-dc1003nf, OMEN by HP 15-dc1003ng, OMEN by HP 15-dc1003nh, OMEN by HP 15-dc1003ni, OMEN by HP 15-dc1003nl, OMEN by HP 15-dc1003nm, OMEN by HP 15-dc1003nq, OMEN by HP 15-dc1003ns, OMEN by HP 15-dc1003nt, OMEN by HP 15-dc1003nu, OMEN by HP 15-dc1003nv, OMEN by HP 15-dc1003nw, OMEN by HP 15-dc1003nx, OMEN by HP 15-dc1003tx, OMEN by HP 15-dc1003ua, OMEN by HP 15-dc1004nc, OMEN by HP 15-dc1004nf, OMEN by HP 15-dc1004ng, OMEN by HP 15-dc1004nh, OMEN by HP 15-dc1004ni, OMEN by HP 15-dc1004nia, OMEN by HP 15-dc1004nj, OMEN by HP 15-dc1004nm, OMEN by HP 15-dc1004no, OMEN by HP 15-dc1004nq, OMEN by HP 15-dc1004ns, OMEN by HP 15-dc1004nt, OMEN by HP 15-dc1004nu, OMEN by HP 15-dc1004tx, OMEN by HP 15-dc1004ua, OMEN by HP 15-dc1005na, OMEN by HP 15-dc1005nc, OMEN by HP 15-dc1005nf, OMEN by HP 15-dc1005ng, OMEN by HP 15-dc1005nm, OMEN by HP 15-dc1005nq, OMEN by HP 15-dc1005ns, OMEN by HP 15-dc1005nt, OMEN by HP 15-dc1005nu, OMEN by HP 15-dc1005nx, OMEN by HP 15-dc1005tx, OMEN by HP 15-dc1005ua, OMEN by HP 15-dc1006nc, OMEN by HP 15-dc1006ne, OMEN by HP 15-dc1006nf, OMEN by HP 15-dc1006nh, OMEN by HP 15-dc1006nm, OMEN by HP 15-dc1006no, OMEN by HP 15-dc1006np, OMEN by HP 15-dc1006nq, OMEN by HP 15-dc1006ns, OMEN by HP 15-dc1006nt, OMEN by HP 15-dc1006nu, OMEN by HP 15-dc1006nv, OMEN by HP 15-dc1006tx, OMEN by HP 15-dc1006ua, OMEN by HP 15-dc1006ur, OMEN by HP 15-dc1007na, OMEN by HP 15-dc1007ne, OMEN by HP 15-dc1007nf, OMEN by HP 15-dc1007nl, OMEN by HP 15-dc1007no, OMEN by HP 15-dc1007np, OMEN by HP 15-dc1007nq, OMEN by HP 15-dc1007ns, OMEN by HP 15-dc1007nu, OMEN by HP 15-dc1007nx, OMEN by HP 15-dc1007tx, OMEN by HP 15-dc1007ur, OMEN by HP 15-dc1008nf, OMEN by HP 15-dc1008ng, OMEN by HP 15-dc1008nl, OMEN by HP 15-dc1008no, OMEN by HP 15-dc1008np, OMEN by HP 15-dc1008nq, OMEN by HP 15-dc1008ns, OMEN by HP 15-dc1008nv, OMEN by HP 15-dc1008nx, OMEN by HP 15-dc1008tx, OMEN by HP 15-dc1008ur, OMEN by HP 15-dc1009nj, OMEN by HP 15-dc1009nl, OMEN by HP 15-dc1009no, OMEN by HP 15-dc1009np, OMEN by HP 15-dc1009nq, OMEN by HP 15-dc1009ns, OMEN by HP 15-dc1009nu, OMEN by HP 15-dc1009nx, OMEN by HP 15-dc1009ur, OMEN by HP 15-dc1010ne, OMEN by HP 15-dc1010ng, OMEN by HP 15-dc1010nl, OMEN by HP 15-dc1010no, OMEN by HP 15-dc1010np, OMEN by HP 15-dc1010nq, OMEN by HP 15-dc1010ns, OMEN by HP 15-dc1010nu, OMEN by HP 15-dc1010nv, OMEN by HP 15-dc1010tx, OMEN by HP 15-dc1010ur, OMEN by HP 15-dc1011na, OMEN by HP 15-dc1011np, OMEN by HP 15-dc1011nq, OMEN by HP 15-dc1011ns, OMEN by HP 15-dc1011tx, OMEN by HP 15-dc1011ur, OMEN by HP 15-dc1012nm, OMEN by HP 15-dc1012nq, OMEN by HP 15-dc1012tx, OMEN by HP 15-dc1012ur, OMEN by HP 15-dc1013nb, OMEN by HP 15-dc1013nc, OMEN by HP 15-dc1013no, OMEN by HP 15-dc1013nq, OMEN by HP 15-dc1013tx, OMEN by HP 15-dc1013ur, OMEN by HP 15-dc1014na, OMEN by HP 15-dc1014ne, OMEN by HP 15-dc1014nq, OMEN by HP 15-dc1014tx, OMEN by HP 15-dc1014ur, OMEN by HP 15-dc1015nm, OMEN by HP 15-dc1015np, OMEN by HP 15-dc1015nq, OMEN by HP 15-dc1015ns, OMEN by HP 15-dc1015tx, OMEN by HP 15-dc1015ur, OMEN by HP 15-dc1016no, OMEN by HP 15-dc1016nq, OMEN by HP 15-dc1016nv, OMEN by HP 15-dc1016tx, OMEN by HP 15-dc1016ur, OMEN by HP 15-dc1017nm, OMEN by HP 15-dc1017no, OMEN by HP 15-dc1017np, OMEN by HP 15-dc1017nq, OMEN by HP 15-dc1017tx, OMEN by HP 15-dc1017ur, OMEN by HP 15-dc1018nm, OMEN by HP 15-dc1018nq, OMEN by HP 15-dc1018nv, OMEN by HP 15-dc1018tx, OMEN by HP 15-dc1019nq, OMEN by HP 15-dc1019tx, OMEN by HP 15-dc1020nq, OMEN by HP 15-dc1020tx, OMEN by HP 15-dc1021nc, OMEN by HP 15-dc1021nm, OMEN by HP 15-dc1021nq, OMEN by HP 15-dc1021nw, OMEN by HP 15-dc1021tx, OMEN by HP 15-dc1022nc, OMEN by HP 15-dc1022nq, OMEN by HP 15-dc1022nw, OMEN by HP 15-dc1022tx, OMEN by HP 15-dc1023np, OMEN by HP 15-dc1023nq, OMEN by HP 15-dc1023tx, OMEN by HP 15-dc1024nq, OMEN by HP 15-dc1024tx, OMEN by HP 15-dc1025nq, OMEN by HP 15-dc1025tx, OMEN by HP 15-dc1026nq, OMEN by HP 15-dc1026nw, OMEN by HP 15-dc1026tx, OMEN by HP 15-dc1027nm, OMEN by HP 15-dc1027nq, OMEN by HP 15-dc1027tx, OMEN by HP 15-dc1028nm, OMEN by HP 15-dc1028nw, OMEN by HP 15-dc1028tx, OMEN by HP 15-dc1029nc, OMEN by HP 15-dc1029tx, OMEN by HP 15-dc1030nc, OMEN by HP 15-dc1030nm, OMEN by HP 15-dc1030nr, OMEN by HP 15-dc1030tx, OMEN by HP 15-dc1034nl, OMEN by HP 15-dc1034nm, OMEN by HP 15-dc1034tx, OMEN by HP 15-dc1034ur, OMEN by HP 15-dc1035nl, OMEN by HP 15-dc1035nm, OMEN by HP 15-dc1035ur, OMEN by HP 15-dc1036nm, OMEN by HP 15-dc1036tx, OMEN by HP 15-dc1037nl, OMEN by HP 15-dc1037nm, OMEN by HP 15-dc1038nc, OMEN by HP 15-dc1038nm, OMEN by HP 15-dc1039nc, OMEN by HP 15-dc1039nl, OMEN by HP 15-dc1039nm, OMEN by HP 15-dc1039tx, OMEN by HP 15-dc1040nc, OMEN by HP 15-dc1040nr, OMEN by HP 15-dc1040nw, OMEN by HP 15-dc1040tx, OMEN by HP 15-dc1040ur, OMEN by HP 15-dc1041nl, OMEN by HP 15-dc1041tx, OMEN by HP 15-dc1041ur, OMEN by HP 15-dc1042nb, OMEN by HP 15-dc1042tx, OMEN by HP 15-dc1043nb, OMEN by HP 15-dc1044na, OMEN by HP 15-dc1044tx, OMEN by HP 15-dc1044ur, OMEN by HP 15-dc1045na, OMEN by HP 15-dc1045nm, OMEN by HP 15-dc1046nb, OMEN by HP 15-dc1046no, OMEN by HP 15-dc1046nr, OMEN by HP 15-dc1047nr, OMEN by HP 15-dc1048tx, OMEN by HP 15-dc1049tx, OMEN by HP 15-dc1051nw, OMEN by HP 15-dc1051tx, OMEN by HP 15-dc1052nr, OMEN by HP 15-dc1052nw, OMEN by HP 15-dc1052tx, OMEN by HP 15-dc1053nf, OMEN by HP 15-dc1053nw, OMEN by HP 15-dc1054nw, OMEN by HP 15-dc1056nf, OMEN by HP 15-dc1057no, OMEN by HP 15-dc1059nf, OMEN by HP 15-dc1059ur, OMEN by HP 15-dc1060nr, OMEN by HP 15-dc1060ur, OMEN by HP 15-dc1061ur, OMEN by HP 15-dc1062nf, OMEN by HP 15-dc1062no, OMEN by HP 15-dc1063nf, OMEN by HP 15-dc1063nm, OMEN by HP 15-dc1063ur, OMEN by HP 15-dc1064nf, OMEN by HP 15-dc1064nm, OMEN by HP 15-dc1065no, OMEN by HP 15-dc1065tx, OMEN by HP 15-dc1066tx, OMEN by HP 15-dc1068tx, OMEN by HP 15-dc1069nb, OMEN by HP 15-dc1069wm, OMEN by HP 15-dc1071tx, OMEN by HP 15-dc1072no, OMEN by HP 15-dc1075tx, OMEN by HP 15-dc1077tx, OMEN by HP 15-dc1079wm, OMEN by HP 15-dc1081tx, OMEN by HP 15-dc1082tx, OMEN by HP 15-dc1084tx, OMEN by HP 15-dc1088ne, OMEN by HP 15-dc1088nr, OMEN by HP 15-dc1091tx, OMEN by HP 15-dc1094nf, OMEN by HP 15-dc1095nf, OMEN by HP 15-dc1095tx, OMEN by HP 15-dc1096nf, OMEN by HP 15-dc1097nf, OMEN by HP 15-dc1097tx, OMEN by HP 15-dc1100nf, OMEN by HP 15-dc1101ng, OMEN by HP 15-dc1102ng, OMEN by HP 15-dc1200ng, OMEN by HP 15-dc1201ng, OMEN by HP 15-dc1300ng, OMEN by HP 15-dc1302ng, OMEN by HP 15-dc1303ng, OMEN by HP 15-dc1304ng, OMEN by HP 15-dc1305ng, OMEN by HP 15-dc1306ng, OMEN by HP 15-dc1307ng, OMEN by HP 15-dc1350ng, OMEN by HP 15-dc1450nz, OMEN by HP 15-dc1504na, OMEN by HP 15-dc1511na, OMEN by HP 15-dc1524na, OMEN by HP 15-dc1607nz, OMEN by HP 15-dc1620nd, OMEN by HP 15-dc1621nd, OMEN by HP 15-dc1705nz, OMEN by HP 15-dc1707nz, OMEN by HP 15-dc1805nz, OMEN by HP 15-dc1877no, OMEN by HP 15-dc1894nz, OMEN by HP 15-dc1900nz, OMEN by HP 15-dc1927nd, OMEN by HP 15-dc1950nd, OMEN by HP 15-dc1970nd, OMEN by HP 15-dc1980nd, OMEN by HP 15-dc1986nd, OMEN by HP 15-dc1990nd

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06445268

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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