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HP Customer Support - Knowledge Base

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP PrinterOn Enterprise - How to validate network connectivity to the PrinterOn Print Delivery Hub (PDH) software?

Using the steps below the administrator of the PrinterOn Enterprise solution is able to validate network connectivity exists to the PrinteOn Print Delivery Hub soluiton.
  1. Open a web browser from the machine hosting the PrinterOn PrintAnywhere machine where you want to validate the connectivity to Print Delivery Hub (PDH) software
  2. In the address bar, type http(s)://PDH-Address:PDH-Port and hit enter
If the browser is able to communicate to the PDH software, you should be getting an xml error response in the web browser similar to the below message
If PDH software is installed on a Windows machine with the IP address of 172.16.100.99 and the listening port for PDS is set as 631 (The default port), the URL to be tested in the web browser's address bar: http://172.16.100.99:631
Image showing example XML message verifying connection.
note:
Applies to PrinterOn Enterprise 4.2.x and later.

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