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HP Customer Support - Knowledge Base
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HP 255 G7 Notebook PC Specifications
Product image

Operating systems
Specification
|
Description
|
Preinstalled
|
Windows 10 Pro 64-bit
Windows 10 Pro 64-bit (National Academic only)
Windows 10 Home 64-bit
Windows 10 Home Single Language 64-bit
note: FreeDOS 1.2
|
note:In accordance with Microsoft support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation or later processors, or provide any Windows 8 or Windows 7 drivers.
Processors
Specification
|
Description
|
AMD Ryzen 3 2200U APU
|
2.5 GHz base frequency, up to 3.4 GHz burst frequency
5 MB cache and 2 cores
Radeon Vega Graphics
|
AMD A9-9425 APU
|
3.1 GHz base frequency, up to 3.7 GHz burst frequency
1 MB cache and 2 cores
Radeon R5 Graphics
|
AMD A6-9225 APU
|
2.6 GHz base frequency, up to 3.0 GHz burst frequency
1 MB cache and 2 cores
Radeon R4 Graphics
|
AMD E2-9000e APU
|
1.5 GHz base frequency, up to 2.0 GHz burst frequency
1 MB cache and 2 cores
Radeon R2 Graphics
|
Chipset
|
Integrated with processor
|
note:Multicore is designed to improve performance of certain software products. Not all customers or software applications necessarily benefit from use of this technology. Performance and clock frequency vary depending on application workload and hardware and software configurations. Intel numbering is not a measurement of higher performance.Processor speed denotes maximum performance mode; processors run at lower speeds in battery optimization mode.
Graphics
Specification
|
Description
|
Integrated
|
AMD Radeon Vega 3 Mobile Graphics
AMD Radeon R5 Graphics
AMD Radeon R4 Graphics
AMD Radeon R2 Graphics
note: |
Supported
|
HD decode
DirectX 12
HDMI 1.4b6
note: |
Display
Specification
|
Description
|
Non-touch
|
39.6 cm (15.6 in) diagonal HD SVA eDP anti-glare LED-backlit slim, 67% sRGB, 220 cd/m2 (1366 x 768)
39.6 cm (15.6 in) diagonal FHD SVA eDP anti-glare LED-backlit slim, 67% sRGB, 220 cd/m2 (1920 x 1080)
|
note:HD content required to view HD images.Resolutions are dependent upon monitor capability, and resolution and color depth settings.
Storage
Specification
|
Description
|
Primary M.2 Solid State Drive storage
|
128 GB SATA-3 TLC SSD
256 GB SATA-3 TLC SSD
256 GB PCIe Gen 3x4 NVMe SSD
|
Primary storage
|
500 GB 5400 rpm SATA
500 GB 7200 rpm SATA
1 TB 5400 rpm SATA
|
note:For solid state drives or hard drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30 GB (for Windows 10) is reserved for system recovery software.
Memory
Specification
|
Description
|
Standard
|
DDDR4-PC4 SODIMMS
(2) Dual-channel SODIMM slots (slots are non-accessible/non-upgradable)
Runs at 2400 MT/s for AMD Ryzen Mobile processors
Runs at 1866 MT/s for 7th Generation AMD APU processors
|
Configurations
|
16 GB DDR4-2400 SDRAM (8 GB x 2)
8 GB DDR4-2400 SDRAM (8 GB x 1)
8 GB DDR4-2400 SDRAM (4 GB x 2)
8 GB DDR4-1866 SDRAM (8 GB x 1)
4 GB DDR4-2400 SDRAM (4 GB x 1)
4 GB DDR4-1866 SDRAM (4 GB x 1)
|
Maximum
|
16 GB DDR4-2400 SDRAM
8 GB DDR4-1866 SDRAM
|
note:Due to the non-industry standard nature of some third-party memory modules, we recommend HP branded memory to ensure compatibility. If memory speeds are mixed, the system performs at the lower memory speed.
Ports/slots
Specification
|
Description
|
Ports
|
(2) USB 3.1 Gen 1
(1) USB 2.0
(1) HDMI 1.4
(1) RJ-45/Ethernet port
(1) Headphone/microphone combo jack
(1) AC power port
note: |
Slot
|
(1) Multi-format digital media reader
Supports SD, SDHC, and SDXC.
|
Networking/communication
Specification
|
Description
|
Wireless LAN (WLAN)
|
Realtek RTL8821CE 802.11ac (1x1) Wi-Fi and Bluetooth 4.2 Combo
note: Supports Miracast.
|
Ethernet
|
Integrated 10/100/1000 GbE NIC
note: |
Audio/multimedia
Specification
|
Description
|
Audio
|
(2)Integrated stereo speakers
|
Camera
|
HP TrueVision HD Camera
note: |
Webcam
|
VGA webcam
note: |
Keyboards/pointing devices/function keys
Specification
|
Description
|
Keyboard
|
Full size textured island-style with numeric pad
|
Function keys
|
Function keys
F1 – Opens " How to get help in Windows 10" webpage
F2 – Brightness down
F3 – Brightness up
F4 - Display switching
F5 – Blank
F6 – Mute
F7 – Volume down
F8 – Volume up
F9 – Previous
F10 – Play/Pause
F11 – Next
F12 – Airplane mode
|
Pointing device
|
Touchpad with multi-touch gesture support
|
Software/security
Specification
|
Description
|
Preinstalled software
|
HP JumpStart
HP Documentation
HP Setup Integrated OOBE
HP SSRM
HP Audio Switch
HP Support Assistant (requires Windows and Internet access)
McAfee LiveSafe
|
Security
|
Trusted Platform Module (TPM) 2.0
Security lock slot (lock sold separately)
|
note:1Absolute agent is activated when customers activate a purchased subscription. Subscriptions can be purchased for terms ranging multiple years. Service is limited, check with Absolute for availability outside the U.S. The Absolute Recovery Guarantee is a limited warranty. Certain conditions apply. Data Delete is an optional service provided by Absolute Software. If utilized, the Recovery Guarantee is null and void. In order to use the Data Delete service, customers must first sign a Pre-Authorization Agreement and either obtain a PIN or purchase one or more RSA SecurID tokens from Absolute Software.2Requires an Internet connection to HP web-enabled printer and HP ePrint account registration. Requires optional broadband module. Broadband use requires separately purchased service contract. Check with service provider for coverage and availability in your area. Separately purchased data plans or usage fees might apply. Print times and connection speeds might vary.
Power
Specification
|
Description
|
Power supply
|
HP Smart 65 W EM External AC power adapter
HP Smart 45 W AC power adapter
note: |
Primary battery
|
HP Long Life 3-cell, 41 Wh Li-ion
note: |
Power cord
|
1.0 m (3.28 ft)
|
Battery weight
|
0.18 kg (0.40 lb)
|
Physical specifications
Specification
|
Description
|
Weight
|
Starting at 1.78 kg (3.92 lb)
note: |
Dimensions (W x D x H)
|
37.6 x 24.6 x 2.25 cm (14.8 x 9.69 x 0.89 in)
|
Additional support options
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Country/Region:
New Zealand

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