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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Notebook - 17-ak028cy Product Specifications

Hardware
Product number
4BL85UA
Product name
HP Notebook - 17-ak028cy
Microprocessor
AMD Dual-Core A6-9220 APU (2.5 GHz base frequency, up to 2.9 GHz burst frequency, 1 MB cache)
Memory, standard
8 GB DDR4-1866 SDRAM (1 x 8 GB)
Video graphics
AMD Radeon™ R4 Graphics
Hard drive
  • 1 TB 5400 rpm SATA
Optical drive
DVD-Writer
Display
17.3" diagonal HD+ SVA WLED-backlit touch screen (1600 x 900)
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data Transfer Only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
41.5 x 27.8 x 2.46 cm
Weight
2.39 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 31 Wh Li-ion
Battery life mixed usage
Up to 5 hours and 15 minutes
Video Playback Battery life
Up to 4 hours and 30 minutes
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Stereo speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP ePrint; HP Games by WildTangent; HP JumpStart; HP Recovery Manager; HP Support Assistant; HP Connection Optimizer
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink Power Media Player; Netflix; Skype (60 minutes/month for one year)
Software - Productivity & finance
Office 365 Personal 1-year

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Support Forum

Support Forum

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Country/Region: Flag New Zealand

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