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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY x360 - 15-bq181no Product Specifications

Hardware
Product number
2PN63EA
Product name
HP ENVY x360 - 15-bq181no
Microprocessor
AMD Ryzen™ 5 2500U Quad-Core (2 GHz base frequency, up to 3.6 GHz burst frequency, 6 MB cache)
Memory, standard
8 GB DDR4-2400 SDRAM (2 x 4 GB)
Video graphics
AMD Radeon™ Vega M Graphics
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Display
39.6 cm (15.6") diagonal FHD IPS micro-edge WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI v2.0a; 1 headphone/microphone combo
Dimensions (W x D x H)
35.97 x 24.88 x 1.96 cm
Weight
2.04 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 55.8 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 15 minutes
Video Playback Battery life
Up to 9 hours
Webcam
HP Wide Vision FHD IR Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen; HP Audio Boost; Dual speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag New Zealand

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