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Welcome to HP Customer Support

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  • Information

    Chat support option would be closed on 25th April due to Public Holiday

    Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY - 17-ae100nb Product Specifications

Hardware
Product number
2PS77EA
Product name
HP ENVY - 17-ae100nb
Microprocessor
Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Memory, standard
12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB)
Video graphics
NVIDIA® GeForce® MX150 (2 GB GDDR5 dedicated)
Hard drive
  • 1 TB 7200 rpm SATA
  • 256 GB PCIe® NVMe™ M.2 SSD
Optical drive
DVD-Writer
Display
43.9 cm (17.3") diagonal Full HD display
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 3 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
41.6 x 28.3 x 2.33 cm
Weight
3.04 kg
Power supply type
90 W AC power adapter
Battery type
3-cell, 55.8 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 45 minutes
Video Playback Battery life
Up to 9 hours
Webcam
HP Wide Vision FHD IR Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen; HP Audio Boost; Dual speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag New Zealand

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