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HP Sprocket - Print Issues after Enabling Embedded Experiences

This document is for HP Sprocket Photo Printers, Sprocket Photo Plus Printers, and Sprocket 2-in-1s, and the HP sprocket app for Android mobile and Apple iOS devices.
After enabling the Embedded Experiences feature on the HP sprocket app, each print job might take longer to print and the print quality might be less than expected. To print more quickly and improve print quality, you can temporarily disable the Embedded Experiences feature on the HP sprocket app, and then resend the print job.
  note:
After disabling Embedded Experiences, the HP sprocket app cannot scan photos that use Embedded Experiences.
  1. Turn on the Sprocket.
  2. On your mobile device, open the HP sprocket app.
  3. Tap the Menu icon , and then tap sprocket.
  4. Tap App Settings.
    The settings menu displays.
    Figure : Tapping App Settings
    Tapping App Settings
  5. Disable the Embedded Experiences feature.
    • For Apple iOS devices: Tap Permissions, and then tap Embedded Experiences under the Sprocket Settings section to disable the feature.
    • For Android mobile devices: Under the Sprocket Settings section, tap Embedded Experiences to disable the feature.
    Figure : Tapping Embedded Experiences
    Tapping Embedded Experiences
  6. Resend the print job.
    If disabling the feature did not resolve the print performance issue, select one of the following links for additional troubleshooting information.

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