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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Laser Printers - How to Reset Your SyncThru Password Using the Printer Panel

  note:
All network settings (including the SWS password) will be rest. Manually configured IP info or settings that connect to a wireless network, those settings will need to be re-entered.
To reset the SWS (SyncThru Web Service) password:
  1. Press the Menu button on the printer panel.
    Figure : Printer panel
  2. Using the arrows, navigate to Network, then press OK.
  3. Press the right arrow until the Clear Setting appears, then press OK.
  4. Select Yes and press OK.
  5. After the printer finishes clearing the network settings, unplug it for a few seconds, then plug it in again.
      note:
    If the password was not changed or this is the first time trying to use the SyncThru service, the default SyncThru User ID is admin and the default Password is sec00000.
    Figure : Login

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Country/Region: Flag New Zealand

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